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FAQ’s for Self Storage Facilities

Our self storage facilities come with rules and guidelines. Each individual lease sets out the guidelines for move out procedures and due dates for rent. Rent is due on the first of each month. There is a grace period if payment is not received, but that is only before late fees are added to the due amount.

Move-Out Process

If tenants are moving out and terminating their lease, it is mandatory that all of their things be removed from the storage unit along with the lock on the front of the unit. There is no grace period for this move out process. If a tenant’s storage unit is still occupied by the first of the month, they are responsible for the next month’s rent. We are a month to month facility so as long as you are moved out by the last day of the month, you are not responsible for the next month’s rent.

Pro-rating Rent

If tenants move in to their units after the first of the month, we can prorate the rent for that month. However, if tenants move out prior to the last day of the month, we do not offer prorated rent. We do not offer rental refunds. Upon move-in paperwork, there is a one time administrative fee of $20.

Stop By Our Self Storage Facilities

We hope this helps your understanding of how our processes and self storage facilities work. We know it can be confusing at times because we are different from most storage facilities, but we are here to help. Please call or email us with any questions, or stop by and say hi at Dillingham Self Storage! Or leave us a review on Yelp!

self storage facilities

self storage facilities

Security at Self Storage Facilities

Security is a priority for self storage facilities. Proper surveillance, a gated property and sufficient security personnel are just a few examples of what makes a safe storage facility. We make all of these features a priority here at Dillingham Self Storage. As a business, we prioritize safety for not only our customers, but our employees and staff here as well. We want a welcoming and safe environment for all those who come into our self storage facilities.

Security as a Priority

Manu has been a print shop customer with us for years and recently signed up for a storage unit. He had his things in another storage facility at the time but was unhappy with the lack of security at the location. The facility lacked gates or secure entrances and strangers could walk up to individual storage units from the sidewalk. It was unsettling for him as a storage customer. This can be concerning for many people.

Peace of Mind

We are happy to provide Manu peace of mind knowing that his belongings are safe and secure at Dillingham Self Storage. Welcome to the storage ohana, we are glad to have you!

self storage facilities

Security is a priority at our self storage facilities.

Dillingham Self Storage

New Mural at the Self Storage Facilities

Our self storage facilities recently got a new mural on the street-facing side of our building. We’ve been working on it for a while now and we’re so happy to say that it’s finally finished now! We’re hoping that the new mural can help direct lost customers who have trouble finding our print shop. Our print shop is inside our self storage building, so it may seem confusing to those that haven’t been here before!

Our Mascot

The mural features our Dilly rentals’ mascot, Woody. It’s also got signs on there representing the print shop, storage and rental components of our self storage facilities.

So Happy with the Mural!

One of our tenants who is a professional painter did the mural for us. He’s been working on it for months now and we’re so happy with the final result! It took a long time, a lot of planning and hard work to get to the finished product. He did it in pieces with attention to detail and accuracy. We’re so happy to have such talented tenants that can do these things for us. 

self storage facilities