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self storage

Self Storage Tenant Spotlight: Pua

Our self storage tenants have such individual and unique stories. We love to hear about all of them. Some of our tenants have been with us for so long that we’ve learned stories about their entire families! It is remarkable how many people you can meet just in the lobby of a storage business. 

Pua’s Moving Supplies at Dillingham Self Storage

Pua has been with us for a while now. She comes in often to purchase moving supplies. We sell moving supplies in our lobby, such as large wardrobe-sized boxes, rolling tape and bubble wrap. Pua stops by frequently to purchase large wardrobe-sized boxes and rolls of packing tape. She has a very consistent pattern of stopping by every two months. One time we chatted with her and learned that she sends supplies to her mom in Tonga. Her mom operates a store and needs certain items. Pua fills a box with all of these items and sends it off in a container to her mom. We love hearing these kinds of unique family stories. Pua stops by other stores like Costco to get more supplies for her mom before sending off her periodic shipment. We love to hear the stories that Pua shares with us about her mom. Our self storage tenants make us feel like family.

 

We also offer other services on property. We have printing services and van rentals available!

Dillingham Self Storage

Self Storage for Gary

Gary was looking for some self storage with us. He was an old tenant and moved out early last year. We were so happy that he came back to sign with us for a new unit! Gary had some nice things to say about our business. In a time like this that we’re living through, happy tenants help make our days brighter. If we have an old tenant moving in again with us, we know we’ve done something right. It’s also a good feeling to see an old face around here again.  

Self Storage for New Tenants

Even though we have new office hours and some visiting restrictions in place, we are still leasing out storage units to new and old tenants. Give us a call at 808-841-9555 or email us at info@dillinghamselfstorage.com for more information. This is a great time to clean out the house for your new home office. Spending more time at home gives us all an opportunity to improve our home. Self storage can help with the process. We are fast over email and also quick to answer the phone! 

Other Services

Check out our other products and services offered on the same property. We have printing services on site as well as van rentals!

Dillingham Self Storage

Self Storage for Working from Home

Self storage has been a hot commodity during this new wave of Working From Home (WFH.) More people in their homes means they have time to recognize all the things they have laying around! Some have gotten a storage unit for the time being just to make more room in the home in order to comfortably set up their working unit. If you’re interested to see how we’re responding to the pandemic, check out our other blog post on our new cleaning regime in place. 

Working from Home

While working from home, it’s difficult but important to keep things separated from home life and work life. Jane has been a tenant with us since last year and she had a storage unit with her mom just to hold household items. She works for the City & County of Honolulu, who currently have no date to return to the office and are working from home full time at the moment. The uncertainty of returning to the office convinced her to make a comfortable and permanent work space from home. As a result, she signed up for another unit with us! She has a unit with us to store household items and free up space for an office at home. We thought this was a great idea and an easier way to keep things separated. It’s important to make room for a home office, and we love Jane’s creative idea! Self storage units are in such high demand right now that Jane picked up the last unit we had!

Self Storage and Other Services

If you are interested in our other services on property, check out our Dilly Van Rentals and Dilly Print Shop websites for more information!

Dillingham Self Storage

Self Storage is in High Demand

Self storage has been a hot commodity during this quarantine period. Dillingham Self Storage has seen many tenants move in – both old and new. Many tenants have had time to clean the house and get rid of old things during this “down time.” Several are returning to Dillingham after a few months out of it. 

Waitlist for Self Storage

We have a waitlist to manage the high demand and high occupancy at the facility. Give us a call or send us an email to ask about our wait list! 

Returning Tenants

Sam is one of our tenants who came back after being away from us for a while. Sam moved out in 2017 and came back to us recently. He called us asking for a small unit and we are so happy that we had a locker available for him! As we mentioned, we are very busy with welcoming in new tenants and always have people asking about new units. So, if you’re interested in a unit, call early! We are very happy that we had something for Sam so he could move back into our storage family. We’re glad to have you back, Sam. He is just one of many old tenants who are moving back in with us.

 

Check out our other services for printing and truck rentals all located at the same Dillingham facility!

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Self Storage Customer Spotlight: Adele

Stay At Home Order Extension

The Stay At Home Order was recently extended to the end of May. As a result, we still have our precautionary cleaning procedures in place for now. That includes extra cleaning in addition to our daily cleaning routine of the self storage facilities as well as limiting the number of customers in the lobby at the same time. We are considered an essential business and so we are legally allowed to operate, however we would like to take these measures as a precaution to keep our staff and tenants safe. We have also waived the late fees for paying rent in May as we also did in April. 

Self Storage Tenant: Adele

One self storage tenant has been keeping our spirits high during this time of uncertainty. Adele has been with us for six years and is working full-time as a postal worker delivering mail and parcels all over the island. We love talking to her when she comes into the office. Due to the pandemic, we have not been able to chat with her like usual. However, we were able to hear from her the other day and it was a pleasant conversation. 

Adele expressed how grateful she is for having her good health and a full-time job to work. She also loves knowing that she is delivering essential items to families, like child-care products and face masks. Adele helped us to realize how many things to be grateful for in this trying time. Although it is a trying time, there are still some things we can be thankful for! What are you thankful for? We are grateful for Adele because without people like her, we would not get our mail or shipments!

Storage units

Customers at Dillingham Self Storage: Liz

Moving containers can be useful for moving your items out of self storage. We have a specific procedure regarding container or POD drop offs on property. We have to plan accordingly to accommodate containers on property because they take up a considerable amount of space. If you are thinking about leasing a POD to assist in moving your items, talk to us so we can help you with that!  

Coordinating PODs and Self Storage

Liz has been a self storage tenant with us for a while now. She called to let us know about her POD container drop off that was to be arriving soon. These PODs are popular and useful, especially if you have many items sitting in one central location at our facilities. We helped Liz with her POD drop off and coordinated with her moving company to get that taken care of. 

Thank you, Liz!

Upon moving out, Liz had very kind words to share with our team. She commented on our clean facilities and that she appreciated our help with coordinating her POD container drop off. We care about our facility and our tenants! We will miss you Liz but are very grateful for your kind words!

 

We also offer other services, such as van rentals and printing, all on the same property! Check out our sites for more information. 

Dillingham Storage

Self Storage for Downsizing

Self storage can be a great help during a big move, especially if you are downsizing your living arrangements. For most that are moving to Hawaii, whether for work or any other reason, you are most likely going to downsize your square footage. Housing is in high demand and at a high cost here. Hence, be prepared to downsize. 

Lisa’s Self Storage Process

Lisa recently moved here from Seattle and was going through the same downsizing process. She needed storage for most of her things because she was moving into a smaller place compared to her original home in Seattle. She did her research into storage facilities and gave us a call when she was ready to come look at the place. Lisa commented on how thorough our website and how helpful our ohana was on this search process. 

Moving and Downsizing

In the moving process, she was unsure of when the movers would be moving her things into the storage unit so she had to put the unit on hold. Lisa was mindful of our business and did not want us to hold it for too long, but we wanted to help her out. She was listing all of the things she had to do before moving here and we decided to hold the unit for as long as she needed! Lisa was very appreciative of our help and she is now moved into her new storage unit and ready for her new beginning!

 

If you are in the need of moving vans along with your storage unit, check out some of our awesome Dilly Van Rentals!

 

Dillingham Storage

Self Storage Security

Our self storage facility always prioritizes safety and security. We invest in a 24 hour security surveillance system, along with a security guard overnight and other measures – like a locked gate. 

Safety and Security

We also make it a priority to have open and transparent communication with our tenants and prospective tenants. We want the process to be as simple as possible. We had a recent newcomer to our storage ohana, Kaui, who called asking us about our facility. She was at another storage facility at the time but was not happy with the location or the service. Safety and security were here main priorities – just like us! 

Kaui’s Self Storage

We gave her our available sizes and rates over the phone and she visited us within the next hour to tour them! Kaui actually signed up for a unit that same day while on her lunch break at work! I was a busy day for Kaui. We are happy that she is storing with us now, and so is she! We love welcoming new people to our facility and reassuring them that their belongings are safe with us. Welcome, Kaui!

Our self storage facility shares a space with our print shop as well. If you stop by for a storage tour, we can also show you our print shop!

Dillingham Self Storage

FAQ’s for Self Storage Facilities

Our self storage facilities come with rules and guidelines. Each individual lease sets out the guidelines for move out procedures and due dates for rent. Rent is due on the first of each month. There is a grace period if payment is not received, but that is only before late fees are added to the due amount.

Move-Out Process

If tenants are moving out and terminating their lease, it is mandatory that all of their things be removed from the storage unit along with the lock on the front of the unit. There is no grace period for this move out process. If a tenant’s storage unit is still occupied by the first of the month, they are responsible for the next month’s rent. We are a month to month facility so as long as you are moved out by the last day of the month, you are not responsible for the next month’s rent.

Pro-rating Rent

If tenants move in to their units after the first of the month, we can prorate the rent for that month. However, if tenants move out prior to the last day of the month, we do not offer prorated rent. We do not offer rental refunds. Upon move-in paperwork, there is a one time administrative fee of $20.

Stop By Our Self Storage Facilities

We hope this helps your understanding of how our processes and self storage facilities work. We know it can be confusing at times because we are different from most storage facilities, but we are here to help. Please call or email us with any questions, or stop by and say hi at Dillingham Self Storage! Or leave us a review on Yelp!

self storage facilities

self storage

Self Storage Cleanliness

Our self storage facilities maintain a high level of cleanliness throughout. We pride ourselves in our clean facility and work hard for its upkeep. We know that our storage customers value it, and that’s why we value it, too. Both our offices and storage units are kept to a cleaning regimen on a daily basis.  We like taking care of our self storage facilities, and we hope you will too!  

Touring the Facilities

Warren visited our facilities with his wife to see our available sizes. His sister had a lease at another storage facility and was not a fan of it, so he came to see us. The only units we had available were bigger than what they needed, so they were hesitant to sign a lease with us. The size and price was more than what they needed but they were impressed with how clean the facilities were. They also appreciated the carts in our lobby available for use, and that would come in handy when they were moving items. Warren came back the next day and signed the lease for the unit they toured the day before! Welcome to our storage ohana!

Self Storage Standards

One of our main self storage standards is hygiene and cleanliness.  We want our customers to walk into a welcoming facility.  We want your belongings to be in a comfortable environment that’s safe and clean.