Customers who want self storage are always bummed out when they don’t get the initial unit they want. It happens when we have a high influx of people coming in looking for storage units. This happens especially now with the summer coming up and people are moving, storage units are in high demand.
Touring Dillingham Self Storage
Kathren was a potential customer who came in for a tour a few weeks ago. She wanted to see what our availability, pricing and facilities were looking like. She wanted to shop around before making a decision, just like Randy. However, at the time that she was touring Dillingham Self Storage, we just happened to have many units at that time.
She came back into the office a week later, having decided to sign a lease with us. She wanted a specific size that was available at the time of her tour but wasn’t available after she made her decision. Kathren ended up taking a smaller size, not specifically the one she was hoping for. We put her on our wait list for the next up size, the one she initially wanted.
Kathren is still happy with the unit she has, even though she had to downsize her standards! Welcome, Kathren!