Posts

self storage

Dillingham Self Storage and Charity

Dillingham Self Storage loves engaging in charity work. We recently partnered up with Rayden, a local who leads small initiatives for youths in underprivileged areas. His goal is to set up events and tournaments geared toward their interests in hopes of keeping them busy, engaged and off the streets. We love what he’s doing and wanted to join. 

Dillingham Self Storage and Rayden

Many businesses are struggling during the pandemic and are not able to partner with him to help at-risk youth. We got in touch with him to see what we could do to help. We are so proud of the work that he does. We made a recent donation of school supplies for the kids that he works with. He helped in distributing these supplies so they could be more successful in school. Dillingham Self Storage loves supporting initiatives like these and we hope to do more in the future. Rayden is on Instagram as @1rayden. We encourage others to promote charity initiatives and even donate to some! Especially in the last year during the pandemic, the youth of Hawaii could benefit from support and donations. 

 

Dillingham has storage units for rent, but we also have several other services. We offer other services on site, like van rentals and printing services!

Dillingham Self Storage

Dillingham Self Storage and Ben with Virtues Plumbing

Dillingham Self Storage hires Virtues Plumbing LLC for all of its plumbing and maintenance needs. We love hiring our own tenants to help keep our business running! 

Ben with Virtues Plumbing

We have been searching for a plumber to keep up with all of our storage plumbing needs. Coincidentally, one of our tenants recently started a plumbing business. Ben has been a tenant of ours for a long time. We were so happy to hear about his new business venture and were eager to support. As soon as we heard of the news, we had him look at a few maintenance tasks right away. Ben was able to get our work done the same day! We were elated. His prices are reasonable and he delivers quality work. We now have Ben booked for monthly maintenance for our facility in the future. This is not the first time we’ve hired the services of our tenants. We love hosting small businesses and engaging with their products and services. 

 

Dillingham Self Storage recommends Ben and his guys at Virtues Plumbing LLC for local plumbing services. Give them a call at 808-394-9248 or email them at info@virtuesplumbing.com. 

 

Dillingham has storage units for rent, but we also have several other services. We offer other services on site, like van rentals and printing services!

Dillingham Self Storage

Dillingham Self Storage for New Tenants

Dillingham Self Storage has earned a reputation over the last 10+ years that we’ve been serving customers. We prioritize customer service and maintaining a clean, safe and secure facility. Our community of tenants prioritizes these same things, too. 

 

Bart came in for a tour of our facility. We gave him a few options of currently available units. He left without signing a lease to tour another storage facility. Bart and his wife returned a few days later to see if the original unit he was interested in was still available. We were happy to say that yes, indeed that unit was still available! He signed a lease immediately. 

Dillingham Self Storage’s Reputation

We learned that he toured another storage facility after initially seeing ours. He realized that we had a better facility to offer and came right back to us after seeing that alternative. Right after he left that parking lot, he drove straight to us! Here at Dillingham Self Storage, we are proud of our reputation. We’re happy to share these kind of new customer stories. Everyone may be hesitant to sign a lease initially but touring other facilities can help you feel confident in your decision. 

 

We also offer other services on property, like moving van rentals and printing services

Dillingham Self Storage

Dillingham Self Storage for Business

We have many business customers at Dillingham Self Storage. Some of our commercial tenants utilize storage units for holding inventory. Others use it to store large machinery. Many business clients have drive-up units that offer more versatility. Some of our business customers have customized their units to fit their needs in unique ways. 

Dillingham Self Storage Loves Returning Customers

Kory’s employer utilized Dillingham Self Storage. We saw Kory all the time until he left his employer. Now his new company is searching for a storage unit. He gave us a call and we were able to get him into a unit here as soon as possible. Kory was thrilled to be back. We were happy to hear that he had a great experience with us and recommended us to his new employer. He mentioned that his new employer was looking for storage venues that he wasn’t really a fan of, and that’s when he remembered us!

 

Recommendations and referrals are vital for a small local business like us. In the last year, the pandemic has taught all of us how unpredictable the future can be. We appreciate all of your referrals and reviews. Please leave us a Google or Yelp review after your experience!

 

Check out our other services offered on site, like printing and truck rentals!

Dillingham Self Storage

Dillingham Self Storage Auctions

Dillingham Self Storage has policies in place for tenants who fail to make payments for a very long time. In addition to ending the lease, we are forced to auction the remaining items in the storage unit. We have not had to hold an auction in over a year! 

Dillingham Self Storage Holds Auctions

We recognize that many people have had a hard time in the last year due to the pandemic and job loss. As a result, we encourage tenants to reach out to us so we can work something out. We have been working with a number of tenants in getting their belongings back to them after their lease has ended. Although we hate to hold auctions, we are in high demand for storage units right now. It’s our goal to clear out as much space as possible at Dillingham Self Storage. 

 

The upcoming auctions are for units that have not paid or made any contact with us since before March 2020. It has been over a year since we have heard from some of these tenants. We encourage our tenants to reach out to us if they are struggling with payments. We want to avoid an auction as much as possible but at the same time we need storage space!

 

Check out our other services on property, such as van rentals and printing.

storage unit

Dillingham Self Storage Yelp Reviews

Dillingham Self Storage has recently received some wonderful reviews from our customers. We are grateful to have past and current tenants that are thoughtful and leave kind reviews. We have even won awards from Yelp for our kind reviews. During a time like this, local businesses thrive on positive customer reviews. If you want to support a local business without spending money, write a good review! We want others to know that we prioritize cleanliness and COVID-19 guidelines. Safety and security are our two main priorities. Customer service is second. Dillingham Self Storage is happy to see that these values are shining through in reviews.  

Happy Customer Reviews for Dillingham Self Storage

Adam G. on Yelp in May 2020 said: “If you need storage or truck rental this is the place to go with amazing staff and a very clean facility.”

 

Miki Lee on Google Reviews a month ago said: “Five stars. No question. Excellent service, clean, organized and efficient.  Tiare and Kim answered every question I had with patience and professionalism.”

 

Leimomi K. on Yelp in April 2020 said: “Thank you so much to you all for your ALOHA during this covidcation lockdown.”

 

We are so grateful to have such kind and thoughtful customers who take their time to leave a review!

 

We also offer other services on property, like moving van rentals and printing services

Dillingham Self Storage

Dillingham Self Storage and Pest Tech

Dillingham Self Storage prioritizes our sanitation and cleaning routines. We invest in daily cleaning routines for the safety of our employees and tenants. In addition to our rigorous routines, we also limit the use of public items such as the computers in the lobby. We also limit the number of customers that are allowed in the lobby at once time. Check out our other COVID-19 rules here

Commercial Sanitization

Pest Tech Services has been a huge help in these cleaning adjustments. We utilize their commercial sanitization services for our office, showroom, lobby and aisle walkways. We started off the new year by disinfecting the entire building using Pest Tech Services. They stop by regularly for a period disinfection. We recommend Pest Tech Services to other businesses in need of commercial cleaning! 

Dillingham Self Storage Accepts Payment Online

At this time, we are encouraging customers to make payments online or by phone. However, we are also available to take payments in person. Dillingham Self Storage’s new office hours are Monday-Friday from 10-6 and Saturday from 12-5. Restrooms are still open only during office hours. Masks are required at all times on property. We are also reminding people to please stay home if you are sick or showing signs and symptoms of COVID-19!  

 

We also offer other services on property, like moving van rentals and printing services.

Dillingham Self Storage

Dillingham Self Storage: Move Out Policy

We want our tenants at Dillingham Self Storage to be fully educated and informed of our policies prior to moving in. It is important for everyone involved to understand the rules to avoid late fees! 

Rent is Due on the First

Rent is due on the first of every month at Dillingham Self Storage. There is a grace period of six days following the first before late fees are added. However, for the time being, due to COVID-19, we are waiving all late fees. This will extend until further announcements. 

Move-out Procedures at Dillingham Self Storage

Move-out procedures require a tenant to be completely moved out by the last day of the month, whether this is the 30th or 31st or 28th of any month. If a tenant still has things in his or her unit on the 1st day of the month, then they are required to pay rent for the full month. We do not pro-rate move-out dates. For example, if you move out early on the 20th instead of the 30th in your final month, we do not offer a discount for that final month. We would only prorate move-in dates, if you are moving in after the 1st of the month. There is no possibility of rental refunds if you move out before your final date. 

 

If you are interested in some of our other services on property, check out our Dilly Print Shop and Dilly Van Rentals!

 

Dillingham Self Storage

Dillingham Self Storage Wants You to Vote!

Dillingham Self Storage is looking forward to the upcoming mayoral election in the state. Although we do not normally endorse politicians, we are promoting Rick Blangiardi for Mayor! We encourage everyone to get out there and exercise their rights by voting. We have large banners on our building exterior to advertise this. With everything going on in the world and in our home right now, the one thing we still can do is practice our rights as citizens through voting!  

Dillingham Self Storage for Rick Blangiardi

Even if people are not in favor of voting for Rick Blangiardi, we hope everyone gets out there to vote anyway. The great part about our Dillingham  Self Storage ohana is that we welcome anyone and everyone regardless of who they are supporting this election. We want everyone to feel welcomed in our facilities. After all, customer service is our top priority here at Dillingham! Even with the capacity constraints and limited visitors, we still love seeing all of our tenants and customers. It is important to us to know that anyone who walks through our doors feels welcomed into the Dillingham ohana. 

Check out our other services offered on site at Dilly Print Shop and Dilly Van Rentals!

storage units

Dillingham Self Storage Waives Late Fees

Dillingham Self Storage is waiving all late fees at this time and also delaying all legal auctions. Auctions are typically held in the case of continued non-payment from a tenant. These are extremely tough times and we understand that many people are unemployed due to the recent statewide shutdown. We are still obligated to send out notices to tenants in the case of non-payment but we have also communicated to these tenants that their late fees are being waived at this time. However, we ask our tenants to communicate their personal situations with us in the case of non-payment. Although the late fees are waived, we need an open line of communication as for the reason of non-payment.     

Mahalo from Dillingham Self Storage

We are so lucky as a business to still be up and running and are grateful for everyone’s support during these unprecedented times. Dillingham Self Storage along with thousands of other local small businesses are living through an unstable time. Although the recent shutdown was lifted, we are still in a “tier” system and are always grateful for each day that we can remain open. We are maintaining strict capacity constraints under COVID guidelines as required by state guidelines at the time. Check out our facility rules here

 

Check out our other services offered on site at Dilly Print Shop and Dilly Van Rentals!