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Dillingham Self Storage

Dillingham Self Storage New Customers

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At Dillingham Self Storage, we pride ourselves on our top-notch customer service. We love working with our customers and enjoy helping people with their storage needs. We get to know every person that walks into our lobby at a personal level. The Dillingham ohana is very welcoming! 

Dillingham Self Storage New Customers

A recent storage client of ours was working for a production company that filmed movies here on the island. However, given the writer’s strike, production work has come to a stop. In the meantime, he is looking to store some items while going back to the mainland to pursue other work. Until the writers’ strike clears up, he’ll be storing his belongings at a facility here on the island. We gave him a tour of our facilities. He loved our available units and said he would check out a few other vendors to see what else is available. He came back within a few days and signed a lease on the spot! He mentioned that we had such kind and helpful staff that he could not imagine going anywhere else! He felt that his things would be safe and secure with us while he is temporarily off island. 

Dillingham Self Storage

We also offer other services on property, such as printing and van rentals.

Dillingham Self Storage

Dillingham Self Storage Traffic Changes

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Dillingham Blvd. Construction

Dillingham Self Storage will see some upcoming changes, particularly along Dillingham Blvd. We have been in communication with the Honolulu Authority for Rapid Transportation (HART) regarding the construction for the rail project. The project will affect traffic flows especially in front of our building. The new changes mean that Dillingham Blvd. will operate with one traffic lane in each direction beginning next month and will be ongoing until 2026. We know this is a long time, and we really appreciate your patience with this new traffic layout. 

Dillingham Self Storage

Accessing Dillingham Self Storage

As a result of these changes, left turns will be restricted for cars traveling both in and out of our driveways. Access will never be completely restricted. However, it may be restricted to just one driveway. Regardless, there will be clear signage to indicate the open driveways and where to exit. We recognize that this will cause some inconvenience for our tenants and we profusely apologize for this. However, we are determined to make this information as transparent and clear as possible for tenants and customers. If you have any questions regarding the rail project, the 24-hour project line is 808-566-2299. 

We also offer other services on property, like printing services and van rentals.

Dillingham Self Storage

Dillingham Self Storage for Moving

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Dillingham Self Storage loves working with first responders. We have several first responder storage tenants with us. These people give so much of themselves to their work, we admire their drive to help others! Ry and Kay are both first responders and they recently moved to Dillingham Self Storage. We love this power couple!

Moving with Dillingham Self Storage

Ry was stationed here from San Diego. His significant other, Kay, found a nurse position with Queen’s Hospital and moved here with him. In the midst of their move, they were looking for a reliable, affordable storage unit. Moving can be hectic and stressful, especially when making that big of a move. Moving overseas is never easy! A storage unit can reduce stress by serving as a safe space to hold items while moving into the comfort of your new home. Our storage facility is safe, secure and affordable. We also offer drive-up units that are secured behind a gate. These drive-up units are easy to access and are incredibly helpful in loading items from your vehicle. We offer several unit sizes to fit your needs. Rent is on a month-by-month basis. It is convenient to cancel your contract upon the end of your move!

 

We also offer other services on property, such as print services and truck rentals.

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Dillingham Self Storage Renovations

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Dillingham Self Storage recently implemented renovations to keep our facility in the best shape! We are so appreciative of our patient customers. As part of our renovations, we closed parts of our lobby for a week in order to install new flooring. In addition to these renovations, there was extensive road work and repairs on Dillingham Boulevard right in front of our facility.

Dillingham Self Storage

Thankful for Our Patient Customers

We sent out notices to all of our customers to let them know about the facility renovations. We are thankful to the Dillingham Self Storage customers that had to face the road work and congestion on Dillingham Boulevard as well as our lobby reservations. Please stop by to check out our new and improved Lobby flooring. If you love it as much as we do, give Patrick a call with Triton Concrete Coatings. We are so happy with their high-quality work, we highly recommend Patrick!

 

We love doing renovations that improve our storage facility for all of our customers. The front lobby is a place for us to meet new customers and talk to old ones, so we value a high quality meeting space. 

We also offer other services on property, such as printing services and van rentals.

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Dillingham Self Storage Customer Reviews

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Customer reviews have been wonderful for Dillingham Self Storage. We love it when customers leave kind reviews. They can be incredibly helpful, especially for a small, local business. Yelp and Google reviews have been so wonderful that they bring in new customers. During the pandemic, when many customers were understandably concerned about cleanliness and hygiene, we relied on customer reviews to spread the word about our cleaning policies. We want people to know our business priorities so they feel comfortable coming in! Customer reviews also do a great job at publicizing our high quality customer service. We strive to deliver the best service across all our business services, and the wonderful reviews are evidence of that. We appreciate customers who take the time to leave a kind review!

Dillingham Self Storage

Dillingham Self Storage for Tammy

Tammy is one of those new customers. Tammy initially came in for a storage unit. She wants a unit to assist in her move. Storage units can be very helpful for big moves, such as this one. Moving into new homes can be stressful and require a lot of physical labor. A storage unit can help out in the process if you need a place for safekeeping items while in between homes. Tammy searched far and wide for a reliable storage unit facility until she found Dillingham Self Storage. Tammy saw our stellar reviews and she knew at that moment that she had to stop by! She did her rounds of checking out facilities on a Saturday and we were one of her stops. Tammy mentioned that our high quality customer service matched the high quality reviews we receive on Google and Yelp. She signed a lease with us for a unit that day. We’re happy to have Tammy with us!

 

We also offer other services on property, such as print services and van rentals. 

 

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Dillingham Self Storage is Best of the Best

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Dillingham Self Storage is so excited to announce that we have recently been named the best self storage facility in Honolulu Star Advertiser’s 2022 consumer ratings! These ratings are subject to local polls, and we are so happy and proud of the results. We want to thank everyone that voted for us. We especially want to thank our loyal customers who have been with us over the years. Thank you for sticking with us, even during hard times. Our storage ohana has grown significantly over the years and we are so grateful to have you all with us. The Best of the Best rating for 2022 shows us that we are doing something right in keeping our tenants happy! These ratings really help local businesses stand out, especially with the difficulties of the last two years. 

 

The Best of the Best ratings are carried out every year. We have been grateful to win in the top 3 ratings for the last few years. We are elated that we are #1 this year!

Dillingham Self Storage Staff

We are also very thankful for the dedicated staff on hand to support our operations. Without them, we would be nothing. There have been significant changes over the years, especially with the uncertainty of the pandemic. They have been with us through it all. They are the reason why we can change policies and still maintain our smooth operations! The Best of the Best rating for 2022 is really a representation of our dedicated, high quality staff. 

Dillingham Self Storage

We also offer other services on property, such as printing services and truck rentals. 

Dillingham Self Storage

Dillingham Self Storage Policies

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Dillingham Self Storage is making the decision to reinstate late fees and lockouts, effective September 1st, 2022. During the public emergency of the COVID-19 pandemic, we waived late fees and potential lockouts in the case of unpaid rent. We were happy to temporarily remove these policies for the last two years given the fact that the pandemic induced financial insecurity and stress for many of our tenants. We did not want to put an added burden or lose tenants during that time of uncertainty due to financial reasons. Our goal is not to lose tenants! However, given the return to normal business operations, we are confident that we can implement these policies without harming tenants. 

New Policies at Dillingham Self Storage

However, in light of recent openings and relaxation of covid constraints, we are deciding to reinstate these policies. We have been communicating with current tenants about this policy change via letters, notices and phone calls. Although we are excited to be back in business with very relaxed covid constraints, we also need to return these procedures to our operations that were lifted because of the pandemic. 

 

We are proud that we are one of the last storage facilities to reinstate these policies in bringing back late fees, and we’re thankful for our Dillingham Self Storage tenants who have been loyal to us over the last two years! It has not been an easy decision to reinstate these old policies. 

 

We also offer other services on property, such as printing services and truck rentals. 

 

Dillingham Self Storage

Dillingham Self Storage for Kayak Storage

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Dillingham Self Storage has recently received more calls for kayak storage. Last year, there were two fires at the popular Waikiki surfboard storage areas. We are assuming that the increase in demand for kayak storage stems from these unfortunate circumstances. Given the recent uptick in demand along with the hot summer months, we have not had much vacancy in our kayak storage areas.

Dillingham Self Storage Wait List

We encourage any potential kayak or surfboard storage tenants to give us your contact information and get on our wait list. The wait list here at Dillingham Self Storage is a great way for us to immediately get in contact with you when a spot opens. We had a customer who was so excited when we were finally able to call him and get him off the wait list. He came in to the office immediately to do the paperwork and get his auto payments set up. He was waiting to buy a new board until he knew that he would have storage space with us! We love hearing customer stories like this. Convenient and reliable storage can really open opportunities for people!

 

We also offer other services on property, like printing services and van rentals. 

Dillingham Self Storage

Dillingham Self Storage Auctions

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Dillingham Self Storage holds auctions in person. Most storage facilities are only holding online auctions. We advertise our auctions in the legal classified section of the newspaper. This is where people can find details about the units up for auction. All auction participants must register at www.selfstorageauction.com. The structure of our auction requires that 15% of the winning bid fee must be paid online through this website using a credit card. The remaining balance is then paid at the storage facility office in cash. The website also offers added benefits, such as viewing auctions all over the island.

Dillingham Self Storage Auction Registration

By registering on the website, you can also participate in auctions held all over the island from the comfort of your own home. This makes it very convenient for individuals to participate in auctions that may be a far drive from them. We only hold these auctions after a tenant has not paid rent for a significant amount of time. Laws differ in each state but dates range from 30 – 90 days after an overdue rent payment. We then auction the individuals’ items to make room for a new tenant to rent the unit.  

 

We also offer other services on property, such as truck rentals and print shop services.

Dillingham Self Storage

Dillingham Self Storage and Insurance

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Dillingham Self Storage Third Party Option

Dillingham Self Storage offers an insurance policy to tenants for an additional price. We facilitate this through a third party insurance agent, MiniCo Tenant Insurance. They offer various policies that could best fit your storage needs. You would pay a monthly premium on top of your unit rent charges. MiniCo will cover your property against burglary, storms, smoke, fire, rodents and much more. 

Private Insurance Option

Another option for renters is to bypass this third party vendor and acquire insurance through their own renters’ or homeowners’ insurance. Some renters’ insurance policies will cover your storage unit against various unfortunate circumstances. However, we recommend asking about this as not all common renters’ insurance policies have this option. There also may be limits to what these policies cover in the case of an emergency.

Waiving Insurance

The last option is to completely waive insurance. However, we advise against this. Although Dillingham Self Storage is a gated and secure property, there has been a significant rise in crime in dense business areas. Therefore, it’s a very good idea to have some kind of insurance to protect against an unexpected incident. 

 

We also offer other services on property, like van rentals and printing services.