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Dillingham Self Storage

Dillingham Self Storage Renovations

Dillingham Self Storage recently implemented renovations to keep our facility in the best shape! We are so appreciative of our patient customers. As part of our renovations, we closed parts of our lobby for a week in order to install new flooring. In addition to these renovations, there was extensive road work and repairs on Dillingham Boulevard right in front of our facility.

Dillingham Self Storage

Thankful for Our Patient Customers

We sent out notices to all of our customers to let them know about the facility renovations. We are thankful to the Dillingham Self Storage customers that had to face the road work and congestion on Dillingham Boulevard as well as our lobby reservations. Please stop by to check out our new and improved Lobby flooring. If you love it as much as we do, give Patrick a call with Triton Concrete Coatings. We are so happy with their high-quality work, we highly recommend Patrick!

 

We love doing renovations that improve our storage facility for all of our customers. The front lobby is a place for us to meet new customers and talk to old ones, so we value a high quality meeting space. 

We also offer other services on property, such as printing services and van rentals.

Dillingham Self Storage

Dillingham Self Storage Customer Reviews

Customer reviews have been wonderful for Dillingham Self Storage. We love it when customers leave kind reviews. They can be incredibly helpful, especially for a small, local business. Yelp and Google reviews have been so wonderful that they bring in new customers. During the pandemic, when many customers were understandably concerned about cleanliness and hygiene, we relied on customer reviews to spread the word about our cleaning policies. We want people to know our business priorities so they feel comfortable coming in! Customer reviews also do a great job at publicizing our high quality customer service. We strive to deliver the best service across all our business services, and the wonderful reviews are evidence of that. We appreciate customers who take the time to leave a kind review!

Dillingham Self Storage

Dillingham Self Storage for Tammy

Tammy is one of those new customers. Tammy initially came in for a storage unit. She wants a unit to assist in her move. Storage units can be very helpful for big moves, such as this one. Moving into new homes can be stressful and require a lot of physical labor. A storage unit can help out in the process if you need a place for safekeeping items while in between homes. Tammy searched far and wide for a reliable storage unit facility until she found Dillingham Self Storage. Tammy saw our stellar reviews and she knew at that moment that she had to stop by! She did her rounds of checking out facilities on a Saturday and we were one of her stops. Tammy mentioned that our high quality customer service matched the high quality reviews we receive on Google and Yelp. She signed a lease with us for a unit that day. We’re happy to have Tammy with us!

 

We also offer other services on property, such as print services and van rentals

 

Dillingham Self Storage

Dillingham Self Storage is Best of the Best

Dillingham Self Storage is so excited to announce that we have recently been named the best self storage facility in Honolulu Star Advertiser’s 2022 consumer ratings! These ratings are subject to local polls, and we are so happy and proud of the results. We want to thank everyone that voted for us. We especially want to thank our loyal customers who have been with us over the years. Thank you for sticking with us, even during hard times. Our storage ohana has grown significantly over the years and we are so grateful to have you all with us. The Best of the Best rating for 2022 shows us that we are doing something right in keeping our tenants happy! These ratings really help local businesses stand out, especially with the difficulties of the last two years. 

 

The Best of the Best ratings are carried out every year. We have been grateful to win in the top 3 ratings for the last few years. We are elated that we are #1 this year!

Dillingham Self Storage Staff

We are also very thankful for the dedicated staff on hand to support our operations. Without them, we would be nothing. There have been significant changes over the years, especially with the uncertainty of the pandemic. They have been with us through it all. They are the reason why we can change policies and still maintain our smooth operations! The Best of the Best rating for 2022 is really a representation of our dedicated, high quality staff. 

Dillingham Self Storage

We also offer other services on property, such as printing services and truck rentals

Dillingham Self Storage

Dillingham Self Storage Policies

Dillingham Self Storage is making the decision to reinstate late fees and lockouts, effective September 1st, 2022. During the public emergency of the COVID-19 pandemic, we waived late fees and potential lockouts in the case of unpaid rent. We were happy to temporarily remove these policies for the last two years given the fact that the pandemic induced financial insecurity and stress for many of our tenants. We did not want to put an added burden or lose tenants during that time of uncertainty due to financial reasons. Our goal is not to lose tenants! However, given the return to normal business operations, we are confident that we can implement these policies without harming tenants. 

New Policies at Dillingham Self Storage

However, in light of recent openings and relaxation of covid constraints, we are deciding to reinstate these policies. We have been communicating with current tenants about this policy change via letters, notices and phone calls. Although we are excited to be back in business with very relaxed covid constraints, we also need to return these procedures to our operations that were lifted because of the pandemic. 

 

We are proud that we are one of the last storage facilities to reinstate these policies in bringing back late fees, and we’re thankful for our Dillingham Self Storage tenants who have been loyal to us over the last two years! It has not been an easy decision to reinstate these old policies. 

 

We also offer other services on property, such as printing services and truck rentals

 

self storage

Dillingham Self Storage for Kayak Storage

Dillingham Self Storage has recently received more calls for kayak storage. Last year, there were two fires at the popular Waikiki surfboard storage areas. We are assuming that the increase in demand for kayak storage stems from these unfortunate circumstances. Given the recent uptick in demand along with the hot summer months, we have not had much vacancy in our kayak storage areas.

Dillingham Self Storage Wait List

We encourage any potential kayak or surfboard storage tenants to give us your contact information and get on our wait list. The wait list here at Dillingham Self Storage is a great way for us to immediately get in contact with you when a spot opens. We had a customer who was so excited when we were finally able to call him and get him off the wait list. He came in to the office immediately to do the paperwork and get his auto payments set up. He was waiting to buy a new board until he knew that he would have storage space with us! We love hearing customer stories like this. Convenient and reliable storage can really open opportunities for people!

 

We also offer other services on property, like printing services and van rentals. 

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Dillingham Self Storage Auctions

Dillingham Self Storage holds auctions in person. Most storage facilities are only holding online auctions. We advertise our auctions in the legal classified section of the newspaper. This is where people can find details about the units up for auction. All auction participants must register at www.selfstorageauction.com. The structure of our auction requires that 15% of the winning bid fee must be paid online through this website using a credit card. The remaining balance is then paid at the storage facility office in cash. The website also offers added benefits, such as viewing auctions all over the island.

Dillingham Self Storage Auction Registration

By registering on the website, you can also participate in auctions held all over the island from the comfort of your own home. This makes it very convenient for individuals to participate in auctions that may be a far drive from them. We only hold these auctions after a tenant has not paid rent for a significant amount of time. Laws differ in each state but dates range from 30 – 90 days after an overdue rent payment. We then auction the individuals’ items to make room for a new tenant to rent the unit.  

 

We also offer other services on property, such as truck rentals and print shop services.

Dillingham Self Storage

Dillingham Self Storage and Insurance

Dillingham Self Storage Third Party Option

Dillingham Self Storage offers an insurance policy to tenants for an additional price. We facilitate this through a third party insurance agent, MiniCo Tenant Insurance. They offer various policies that could best fit your storage needs. You would pay a monthly premium on top of your unit rent charges. MiniCo will cover your property against burglary, storms, smoke, fire, rodents and much more. 

Private Insurance Option

Another option for renters is to bypass this third party vendor and acquire insurance through their own renters’ or homeowners’ insurance. Some renters’ insurance policies will cover your storage unit against various unfortunate circumstances. However, we recommend asking about this as not all common renters’ insurance policies have this option. There also may be limits to what these policies cover in the case of an emergency.

Waiving Insurance

The last option is to completely waive insurance. However, we advise against this. Although Dillingham Self Storage is a gated and secure property, there has been a significant rise in crime in dense business areas. Therefore, it’s a very good idea to have some kind of insurance to protect against an unexpected incident. 

 

We also offer other services on property, like van rentals and printing services.

Dillingham Self Storage

Dillingham Self Storage Holidays

Dillingham Self Storage had a Christmas tree decorating contest over the holidays. Each member of the office staff was designated a tree to decorate and had $50 to spend on decorations. The only rule was not to surpass the $50 budget. Customers who came into the office voted on their favorite tree. We love engaging in a friendly Christmas competition with office staff and especially love it when our customers play a part! 

Dillingham Self Storage Customer Voting

Juli is a regular print shop customer of ours. We print and laminate menus and table numbers for her restaurant every few months. She placed an order for these while our Christmas trees were up. Juli was so excited to partake in the voting. Juli even stopped by the following week to contribute some gift certificates to the prize fund. Juli loves seeing a decorated office with all this Christmas cheer! Juli is such a sweetheart and we appreciate her positive spirit. We highly recommend checking out her restaurants, Pancakes and Waffles in Kalihi or Kaneohe Pancake House for some onolicious pancakes. We promise you will not be disappointed!

 

We also offer other services on property, like van rentals and printing services.

Dillingham Self Storage

Dillingham Self Storage Gives Back

Dillingham Self Storage loves teaming up with charity. We recently donated to Hood 2 Hood’s toy drive. This program is run by Rayden. We’ve worked with Rayden before in his outreach programs. He focuses on delivering goods and items to children in underprivileged areas. He also has school supply drives that we’ve donated to. At the beginning of the school year in August, Rayden collected school supplies for elementary school age children. We were happy to donate and see all of the supplies go to deserving students. Rayden’s work is heartwarming and inspiring. We love working with people like this who prioritize children. 

Dillingham Self Storage and Rayden

This Christmas season, Rayden collected toys and gifts for children in low income areas. Rayden and his team stopped by Dillingham to pick up all of our donations. It was like Santa and his reindeer stopped by with their sleigh to deliver Christmas cheer! We were happy to contribute. Rayden does great work and we’re hoping to collect and contribute even more next year. We are also looking for other nonprofit organizations to get involved with. We love to give back to the community in any way we can. 

 

Dillingham Self Storage also offers other services on property, like printing services and truck rentals.

Dillingham Self Storage

Dillingham Self Storage and Vetting Movers

Dillingham Self Storage is recommending storage customers who are moving to please vet the moving company before hiring them! We have seen so many fraudulent moving companies recently active on the island. We have heard from many customers that these moving companies refuse to move their things even after they have been paid. It is devastating to hear that this is happening on our island, and especially to our customers. Some victims report losing out on their deposit and packing up all of their items just for no one to show up and move their boxes. Moving is already very stressful, but these fraudulent moving companies make the situation much worse. We encourage people to do their research on all companies. We have heard that this is even happening with some home contracting companies. 

Moving Scams on O’ahu

One specific moving scam in the news recently forced customers to pay a high ransom to get their household items returned. JF Moving Services allegedly took household items from customers, then dropped them off at a storage facility. These customers had to track down their items and pay the storage facility fees to get them back. Some clients were moving off island and unfortunately had none of their goods delivered to their mainland destination. We are so disheartened to hear of this happening, which is why we are encouraging our Dillingham Self Storage customers to do their research on the moving companies! 

 

We also offer other services on property, like the Dilly Print Shop and Dilly Van Rentals.