storage units

Drive-up storage units

Stephen and Alicia were in search of storage units while their home is under renovation. It can be helpful to have extra space to store important furniture and other items – especially while half of the house is inaccessible!

Accessible at All Times

The couple preferred an outside drive up unit. These units are accessible at any time of the day and are easy to access because they’re on the first floor. You wouldn’t have to move your items up an elevator – it’s easy because your car is right there as you drive up. Stephen and Alicia planned on moving mostly on their own without any help so they wanted this convenient benefit.

At the time they were looking at units with us, we only had top floor units available. So, we gave them a tour of our facility so they could see what other benefits we offered.

First Floor Units are the Priority

We gave them recommendations for nearby storage places that also offer first floor units and might have more availability than we did at the time. Alicia was impressed with what we had to offer but it was a priority to have easy access to her unit.

Within an hour of checking out other storage places, they came back to us! They chose a 10×15 unit that we had showed them earlier in the day – even if it was on the top floor!

Welcome!

Thanks for choosing Dillingham Self Storage – we’re glad to have you two!

storage facilities

Hawaii Storage for Students in the Summer

College students may need hawaii storage for the summer while they visit home. It can be helpful to keep all their things in storage instead of shipping thing back and forth while visiting home. It can get pretty pricey to be shipping things from Hawaii to the mainland!

Visiting back home for the summer

Melody’s son was attending Hawaii Pacific University throughout the year. He was in need of a storage space for his things during the summer time while visiting home. She first inquired about our sizes and rates back in January. However, because we operate on monthly renewal contracts, we couldn’t tell her if certain units would be available 5 months in advance. For example, the units available in January may not be open in May.

We kept in contact with Melody all throughout the spring semester about sizes and availability, emailing back and forth. We kept her in the loop about availability on a monthly basis.

Hawaii storage for the summer

By the time early May rolled around, Josh stopped by to look at our available units. We had already reserved a unit with him through his mom over email. Josh completed all the paperwork for that unit during his visit. While he was here, we joked around with him that it felt like we knew him so well and all his plans for the summer! We had been in touch with his mom for almost 5 months at this point!

Thank you Melody for helping coordinate Josh’s storage unit for the summer, we’ll take good care of his things while he’s home!

storage unit

Storage Unit Referrals are Key!

Referrals are one of the best things for a business. We love it when people refer us. In fact, we love it so much that we’ll give you a discount for it! Both you and the person the referred you will get a discount.

Storage Unit for moving

Lois from the Big Island was in need of a storage unit for her big move to the Big Island. She was inquiring about the available sizes we had because she needed to store her things on O’ahu during her move to the Big Island. She had sold the house already so she was in the process of moving things out.

We reserved a 10x15x10 over the phone for her. She flew in from visiting the Big Island a few days after the initial phone call and went straight to doing paperwork and loading up the storage unit. Her movers accompanied her.

JF moving services referral

Lois mentioned that JF moving services referred her to Dillingham Self Storage. They are the only moving company that we refer people to. We recommend them to everyone that is in the process of moving, they are absolutely great!

We’re so happy that Lois came to us for her storage unit needs. And we’re even happier that she was also using our favorite moving company at the time! Moving can be stressful, so we’re happy that we made it a little less stressful for Lois.

storage unit

Seasons for Self Storage

Customers who want self storage are always bummed out when they don’t get the initial unit they want.  It happens when we have a high influx of people coming in looking for storage units.  This happens especially now with the summer coming up and people are moving, storage units are in high demand.  

Touring Dillingham Self Storage

Kathren was a potential customer who came in for a tour a few weeks ago.  She wanted to see what our availability, pricing and facilities were looking like.  She wanted to shop around before making a decision, just like Randy.  However, at the time that she was touring Dillingham Self Storage, we just happened to have many units at that time.  

She came back into the office a week later, having decided to sign a lease with us. She wanted a specific size that was available at the time of her tour but wasn’t available after she made her decision.  Kathren ended up taking a smaller size, not specifically the one she was hoping for.  We put her on our wait list for the next up size, the one she initially wanted. 

Welcome, Kathren!

Kathren is still happy with the unit she has, even though she had to downsize her standards!  Welcome, Kathren!    

storage units

Randy’s New Storage Unit

Several customers have told us that a storage unit at Dillingham Self Storage can be more expensive compared to other self storage places, depending on the size of the unit they want.  However, we’ve also been told on multiple occasions that our Dillingham Self Storage units are far more clean and secure compared to most.  We have extensive security and cleaning processes that help to ensure all units maintain our high standards.  

Randy’s Visit

Randy came in to visit us a few weeks ago.  He was in search of a storage unit.  He first called asking for pricing and availability, then came in to tour our facilities.  We gave him the tour and his requested information.  He wanted to consider his options and shop around before making a final decision.  

Welcome Randy!

Later that day he came by to sign a lease for the unit he was initially looking at with us in the morning. He said that although we were pricier, he appreciated how clean our facility is and the security we had.  He noticed all the video cameras around our property. Security is a priority for most of our storage tenants, and so it was for Randy as well. 

Welcome to the family, Randy! We’re glad to have you.

storage unit

Storage Units as Office Spaces

Some of our tenants have found convenience in turning their storage units with us into office spaces.  It can be really nice for some business owners to keep their inventory close to their office.

Remy and Jace’s storage unit office

Remy and Jace have been tenants with us since 2014.  They are the events coordinator and promoters for Wonderland.  Throughout the year they’ll hold big concerts like Digital Wonderland, Winter Wonderland, Summer Wonderland, Haunted Wonderland and others.  They’re really big events that attracts hundreds of people from across the island. The concerts, also known as raves are highly publicized and well known events.  

 

They’ve got four storage units with us to host their equipment and supplies.  They’ve turned two of these units into office spaces because it’s convenient for them.  

utilizing all of our services

We offer multiple services to our tenants, like printing and storage vans.  Not all storage units utilize them, but Remy and Jace definitely do. They’re one of the few that use all of our services.  In addition to their storage units, we print all of their flyers, posters, signs, waivers and any other documents for their events.  They also use our Dilly Rentals, which they book throughout the year. They’re pretty organized and book them at the beginning of the year when they know what their schedule is.  We also accept packages for them as part of our mail service.

 

We love having Remy and Jace with us!  

storage

Clarisse’s Storage Review

Reviews of our Storage Vans

Our Dilly Rental storage vans are a pretty recent addition to our services.  Prior to the Dilly Rentals, we offered Uhaul. When we first came out with our own vans, we had a very sweet customer leave a great review for us on Yelp.  It was very thorough and even included pictures.

Clarisse was one of the first people to rent our storage moving vans.  Her Yelp review was so sweet that we remembered her name and face.

Clarisse and Her Mom

Just a few weeks ago, Clarisse and her mom, Jeanette came in to check if the vans were available for the next few weeks.  While we were talking to them and checking the upcoming schedule, we recognized Clarisse. We knew Clarisse looked familiar but it had been a few months so we didn’t know if we were thinking of the wrong person!  Then Clarisse commented that she had been here before, and we knew we had the right girl!

See you Soon Clarisse!

Clarisse said she loved the van she rented last time and it really helped her with moving, so she brought her mom in when she needed a van this time.  She was excited that we remembered her because she didn’t want to point out the review that she left for us on yelp. But of course we remembered her!

Thanks for the great review Clarisse, can’t wait to see you and your mom the next time you visit!  

 

car storage honolulu

Same Day Reservation for Car Storage

If you’re searching for “car storage Honolulu” you’ll probably find us.  We have our dilly rental vans.  They are available for rent, even if you aren’t a storage tenant with us.  They are spacious new vehicles with backup camera technology and other features that make it easier to drive an oversized vehicle like these ones.  

Same Day Reservation

Marcy had called us for a van reservation the same weekend she needed it.  She was happy to hear that we had a van available for her!  She stopped by the next day to rent out the van, along with her friend who was going to help her for the day.  

 

She saw a van in the parking lot as she walked in and asked if that was the one reserved for her. Marcy thought she was getting a box truck type for the day because she assumed we were still using Uhaul rentals.  However, we have recently brought on our own fleet of vehicles, the dilly rentals.  

Car Storage Honolulu

Marcy and her friend inspected the vehicle to make sure it would fit their needs for the day.  They took the van out for the day and utilized it to do all of their transporting and moving needs.  When they returned the van, they commented on the cleanliness and newness of the van.  

Happy Customers

They were happy with what they paid and it getting the job done.  Her friend, who was the driver for most of the day, complimented how easy the van was to maneuver and drive.  They were happy with the day!  

self storage

James’ Self Storage Unit

James has had a self storage unit with us for about two years now. He joined us in 2016 with his 10x15x10 unit. At the time, we put him on the waitlist for a unit on the first floor, per his request. First floor units can be appealing for tenants because if you have a truck load of items that need to be loaded into storage, it’ll be a lot easier to drive up and load things in rather than take the elevator to deposit your items into your unit.

Drive Up Unit Availability

In the middle of last year, a drive up unit became available so we gave James a call for him to tour the unit. He stepped by to look at it, and unfortunately it was too large for his needs. He was still in search of a unit on the first floor though, so we kept him on the whitelist.

Earlier this month, we had someone move out of a 10x15x12 unit on the first floor. So there was now an opening for James! However he wasn’t first on our wait list so we called the other names on the list. Fortunately for him, those calls went unanswered or those tenants weren’t looking for units anymore, so then we gave James a call!

Happy Customer

James came in to tour the unit on the same day that we called him. We did paperwork the same day for him to transfer, and he was in the new unit by the next day!

James was really happy that we followed up with him on the wait list, even though he was further down on the list. He was hesitant that we would give him a call because he had turned down the first option we gave him. James is happy with his first floor unit because it’s easier for him to access the self storage unit and deposit items in it now!

storage facilities

Common Concerns for Storage Facilities

Storage facilities can be a hesitant option for those that have never had one before. New tenants sometimes worry about security and the potential of break-ins when storing their valuables. We are here to assure you that our storage facilities are very secure and safe.

Esther was a recent customer of ours in search of storage for her daughter’s items who was in the midst of a move. She was hesitant to sign a storage lease because of security concerns.

Security Concerns?

We gave her a tour of the facility and she was impressed by the security cameras we have around the property and the surveillance cameras in place. We also informed her that we have an after-hours security guard monitoring the property at night. We also have alert tenants that report suspicious activity, if any.

Cleanliness Concerns?

She was also impressed by the cleanliness of Dillingham Self Storage, another concern of hers. Esther expressed how she had toured a few other facilities and noticed the unkempt nature of them. We work hard at maintaining tidiness on our properties.

We Got You.

Esther was overall really happy with the tour and excited to sign her storage lease – they really needed a place to store the items while in the midst of a big move for their daughter! She thought it was so ironic that she’s driven past us on Dillingham Blvd so many times and that only now she’s signed her lease with us!