storage unit

storage units as office spaces

Some of our tenants have found convenience in turning their storage units with us into office spaces.  It can be really nice for some business owners to keep their inventory close to their office.

Remy and Jace’s storage unit office

Remy and Jace have been tenants with us since 2014.  They are the events coordinator and promoters for Wonderland.  Throughout the year they’ll hold big concerts like Digital Wonderland, Winter Wonderland, Summer Wonderland, Haunted Wonderland and others.  They’re really big events that attracts hundreds of people from across the island. The concerts, also known as raves are highly publicized and well known events.  

 

They’ve got four storage units with us to host their equipment and supplies.  They’ve turned two of these units into office spaces because it’s convenient for them.  

utilizing all of our services

We offer multiple services to our tenants, like printing and storage vans.  Not all storage units utilize them, but Remy and Jace definitely do. They’re one of the few that use all of our services.  In addition to their storage units, we print all of their flyers, posters, signs, waivers and any other documents for their events.  They also use our Dilly Rentals, which they book throughout the year. They’re pretty organized and book them at the beginning of the year when they know what their schedule is.  We also accept packages for them as part of our mail service.

 

We love having Remy and Jace with us!  

storage

Clarisse’s storage review

reviews of our storage vans

Our Dilly Rental storage vans are a pretty recent addition to our services.  Prior to the Dilly Rentals, we offered Uhaul. When we first came out with our own vans, we had a very sweet customer leave a great review for us on Yelp.  It was very thorough and even included pictures.

Clarisse was one of the first people to rent our storage moving vans.  Her Yelp review was so sweet that we remembered her name and face.

Clarisse and her mom

Just a few weeks ago, Clarisse and her mom, Jeanette came in to check if the vans were available for the next few weeks.  While we were talking to them and checking the upcoming schedule, we recognized Clarisse. We knew Clarisse looked familiar but it had been a few months so we didn’t know if we were thinking of the wrong person!  Then Clarisse commented that she had been here before, and we knew we had the right girl!

see you soon Clarisse!

Clarisse said she loved the van she rented last time and it really helped her with moving, so she brought her mom in when she needed a van this time.  She was excited that we remembered her because she didn’t want to point out the review that she left for us on yelp. But of course we remembered her!

Thanks for the great review Clarisse, can’t wait to see you and your mom the next time you visit!  

 

storage van

Adam’s storage van

Adam’s storage van

Our dilly rental vans are great storage vans for moving items or moving between homes.  With the technology and comfortable seats, it makes for a convenient ride. And we know how stressful moving can be, so it’s important to have the right tools before you move.  

 

Adam called us to make a reservation for a van 2 weeks before needing it.  He knew he would need it and decided to plan ahead. He needed the van to move to his new place that day.  

catching up with Adam

On the actual day that he needed the van, the weather was horrible!  It was raining like crazy and overcast weather pretty much all day. When he came in to pick up the van he was complaining about how unpleasant the weather was and how inconvenient it would be to move his items in the rain with a high probability of getting everything wet.  

 

When we dispatch vans, there’s some paperwork to do but we usually get through it pretty quickly.  As for Adam, it took a while because we were just chatting with him for such a long time! It was so nice to chat with him, he’s pretty funny and a great conversationalist.  

hope to see you soon

Adam left a very sweet review for us on our Yelp page because he enjoyed his time with us so much!  Thanks Adam, can’t wait to see you again!

Dillingham storage

same day reservations for dilly rental vans

Dillingham storage prioritizes customer service, as you all may already know. We have rapid turnaround time for answering questions, provide the best guidance in choosing the right product, and make an effort to know our tenants personally.

same day reservations

Sam, a recent customer, came in one day inquiring about renting a van that same day. We luckily had a storage van available for rent that day just sitting in our parking lot! Sam was excited to hear that.

For Sam, English isn’t his first language, and for most of our staff, English is our only language. So, communicating with him and doing the necessary paperwork was slightly difficult. We took our time and were very patient with him. We went through the documents, our required rates and necessary details.

patience with customers

We wanted to make sure that we were transparent with him and fully communicative of the process. Once we cleared that up, we signed the paperwork and Sam was off with the van!

another happy customer!

Sam was thankful and appreciative that we reviewed the details of the documents with him. He knew it was slightly difficult because of the language barrier – but we didn’t let that phase us! Sam expressed to us multiple times before leaving of his appreciation for our patience. We would never let language be a barrier for someone to access our services at dillingham self storage!

car storage honolulu

same day reservation for car storage

If you’re searching for “car storage Honolulu” you’ll probably find us.  We have our dilly rental vans.  They are available for rent, even if you aren’t a storage tenant with us.  They are spacious new vehicles with backup camera technology and other features that make it easier to drive an oversized vehicle like these ones.  

same day reservation

Marcy had called us for a van reservation the same weekend she needed it.  She was happy to hear that we had a van available for her!  She stopped by the next day to rent out the van, along with her friend who was going to help her for the day.  

 

She saw a van in the parking lot as she walked in and asked if that was the one reserved for her. Marcy thought she was getting a box truck type for the day because she assumed we were still using Uhaul rentals.  However, we have recently brought on our own fleet of vehicles, the dilly rentals.  

clean and new

Marcy and her friend inspected the vehicle to make sure it would fit their needs for the day.  They took the van out for the day and utilized it to do all of their transporting and moving needs.  When they returned the van, they commented on the cleanliness and newness of the van.  

happy customers

They were happy with what they paid and it getting the job done.  Her friend, who was the driver for most of the day, complimented how easy the van was to maneuver and drive.  They were happy with the day!  

self storage

James’ self storage unit

James has had a self storage unit with us for about two years now. He joined us in 2016 with his 10x15x10 unit. At the time, we put him on the waitlist for a unit on the first floor, per his request. First floor units can be appealing for tenants because if you have a truck load of items that need to be loaded into storage, it’ll be a lot easier to drive up and load things in rather than take the elevator to deposit your items into your unit.

Drive up unit availability

In the middle of last year, a drive up unit became available so we gave James a call for him to tour the unit. He stepped by to look at it, and unfortunately it was too large for his needs. He was still in search of a unit on the first floor though, so we kept him on the whitelist.

Earlier this month, we had someone move out of a 10x15x12 unit on the first floor. So there was now an opening for James! However he wasn’t first on our wait list so we called the other names on the list. Fortunately for him, those calls went unanswered or those tenants weren’t looking for units anymore, so then we gave James a call!

Happy customer

James came in to tour the unit on the same day that we called him. We did paperwork the same day for him to transfer, and he was in the new unit by the next day!

James was really happy that we followed up with him on the wait list, even though he was further down on the list. He was hesitant that we would give him a call because he had turned down the first option we gave him. James is happy with his first floor unit because it’s easier for him to access the self storage unit and deposit items in it now!

storage facilities

common concerns for storage facilities

Storage facilities can be a hesitant option for those that have never had one before. New tenants sometimes worry about security and the potential of break-ins when storing their valuables. We are here to assure you that our storage facilities are very secure and safe.

Esther was a recent customer of ours in search of storage for her daughter’s items who was in the midst of a move. She was hesitant to sign a storage lease because of security concerns.

security concerns?

We gave her a tour of the facility and she was impressed by the security cameras we have around the property and the surveillance cameras in place. We also informed her that we have an after-hours security guard monitoring the property at night. We also have alert tenants that report suspicious activity, if any.

cleanliness concerns?

She was also impressed by the cleanliness of Dillingham Self Storage, another concern of hers. Esther expressed how she had toured a few other facilities and noticed the unkempt nature of them. We work hard at maintaining tidiness on our properties.

we got you.

Esther was overall really happy with the tour and excited to sign her storage lease – they really needed a place to store the items while in the midst of a big move for their daughter! She thought it was so ironic that she’s driven past us on Dillingham Blvd so many times and that only now she’s signed her lease with us!

oahu self storage

Saving money on oahu self storage is fun

Here at Dillingham, our oahu self storage facility is more than just a facility. Our kind staff and supreme customer service make us a family. We always want to help out tenants when it comes to tips, advice or just saving money in general!

Makala was a storage tenant with us back in 2015 and had three units. She moved out at the end of the year and has recently returned to get her space back! Upon move in, the biggest size we had available was a 5x10x10, so we gave her 3 of those units. She took all three and came back another day expressing a need for a 4th unit.

Saving money is fun

Fortunately that same day, someone had moved out of their 10x15x10! Makala considered getting a smaller unit than that and just having 4 seperate units. However, because of our pricing system, we explained to her that she would be saving over $100 a month if she fit everything into one big unit instead of 4 separate units.

oahu self storage customers are happy campers

Makala was happy with the storage offer and called her nephews to help her move into the new unit. She was appreciative that we gave her this advice and compared the prices for her. She even mentioned to her friend, “they’re so good to me over there!” We love helping our tenants out, especially when it comes to saving money!

storage van

Happy storage van customers

If you’re looking for a storage van, our new Dilly Rentals are available.  Our Dilly Rentals are a recent addition but we’ve had a lot of success and happy customers with them. People have returned them with smiles on their faces and come back to rent them several times!

backup camera technology

Brandon rented our big cargo van for a full day from us. Upon returning the van he commented on how useful and helpful it was. It had the backup camera which makes it much easier to reverse into stalls and maneuver the van compared to our older vans.

brand new storage van

The vans are brand new so they are very clean inside. The vans also have nice interior technology that make for a more comfortable ride. It’s also a smooth ride, compared to what you might think of it! They also come equipped with exterior sensors that let you know when you’re getting close to something, so it’s a stress-free ride.

self storage facilities

new mural at the self storage facilities

Our self storage facilities recently got a new mural on the street-facing side of our building. We’ve been working on it for a while now and we’re so happy to say that it’s finally finished now! We’re hoping that the new mural can help direct lost customers who have trouble finding our print shop. Our print shop is inside our self storage building, so it may seem confusing to those that haven’t been here before!

our mascot

The mural features our Dilly rentals’ mascot, Woody. It’s also got signs on there representing the print shop, storage and rental components of our self storage facilities.

so happy with the mural!

One of our tenants who is a professional painter did the mural for us. He’s been working on it for months now and we’re so happy with the final result! It took a long time, a lot of planning and hard work to get to the finished product. He did it in pieces with attention to detail and accuracy. We’re so happy to have such talented tenants that can do these things for us. 

self storage facilities