storage unit

Daniel’s Storage Unit

We prioritize customer service with all of our storage unit tenants. Our goal is to provide high quality customer interactions and a clean facility for every tenant. We know how important it is to have positive experiences with our tenants. 

Cleanest Storage Unit

Daniel was touring a storage unit with us. He was hesitant to commit and said he’d let us know of his decision later on. Daniel came back the very next day and signed a lease with us! Apparently after touring with us, he visited 6 other facilities right after. He was unimpressed. Other facilities were too dirty and one even had multiple rat traps out in the open. One facility had terrible customer service and was unable to answer all of Daniel’s questions. He reported that we were the only one out of seven facilities that could answer his questions. We also had the cleanest facility overall and best kept storage units. We got Daniel all setup in our system. We learned about him and all about his life, now we feel like we’ve known him forever! We’re happy to have a new member of our Dillingham ohana. 

 

Check out our other services offered on property, like printing and truck rentals!

 

Dillingham Self Storage

Dillingham Self Storage for Business

We have many business customers at Dillingham Self Storage. Some of our commercial tenants utilize storage units for holding inventory. Others use it to store large machinery. Many business clients have drive-up units that offer more versatility. Some of our business customers have customized their units to fit their needs in unique ways. 

Dillingham Self Storage Loves Returning Customers

Kory’s employer utilized Dillingham Self Storage. We saw Kory all the time until he left his employer. Now his new company is searching for a storage unit. He gave us a call and we were able to get him into a unit here as soon as possible. Kory was thrilled to be back. We were happy to hear that he had a great experience with us and recommended us to his new employer. He mentioned that his new employer was looking for storage venues that he wasn’t really a fan of, and that’s when he remembered us!

 

Recommendations and referrals are vital for a small local business like us. In the last year, the pandemic has taught all of us how unpredictable the future can be. We appreciate all of your referrals and reviews. Please leave us a Google or Yelp review after your experience!

 

Check out our other services offered on site, like printing and truck rentals!

Dillingham Self Storage

Dillingham Self Storage Auctions

Dillingham Self Storage has policies in place for tenants who fail to make payments for a very long time. In addition to ending the lease, we are forced to auction the remaining items in the storage unit. We have not had to hold an auction in over a year! 

Dillingham Self Storage Holds Auctions

We recognize that many people have had a hard time in the last year due to the pandemic and job loss. As a result, we encourage tenants to reach out to us so we can work something out. We have been working with a number of tenants in getting their belongings back to them after their lease has ended. Although we hate to hold auctions, we are in high demand for storage units right now. It’s our goal to clear out as much space as possible at Dillingham Self Storage. 

 

The upcoming auctions are for units that have not paid or made any contact with us since before March 2020. It has been over a year since we have heard from some of these tenants. We encourage our tenants to reach out to us if they are struggling with payments. We want to avoid an auction as much as possible but at the same time we need storage space!

 

Check out our other services on property, such as van rentals and printing.

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Dillingham Storage for Business Tenants

Dillingham Storage loves to welcome back old tenants. We have many tenants who move out and then return to us a few years later in need of a new unit. We are always here to welcome back our old friends! Storage units are also great for businesses who only need storage temporarily, or for certain times of the year. We offer tenant contracts on a monthly basis. Some business tenants stay for a long time while others only need it for short periods. During the pandemic, we’ve also had some tenants rent a unit to make extra room for an office at home. Storage units are multi-purposed and can serve the needs of several different types of customers.  

Ben’s Business at Dillingham Storage

Ben is one of our old friends. Ben was a tenant with us back in 2010. Ben specializes in refurbishing and transporting motorcycles. He does great work. He recently moved back in with Dillingham Storage for his business. We love having Ben back with us. If you’re looking to purchase a refurbished motorcycle or need a tow, you can email him at motobiketrans@gmail.com. You can also give us a call and we’ll put you in touch with him! 

 

Check out our other services offered on property, like printing services and van rentals!

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Dillingham Storage for Local Businesses

Dillingham Storage loves hosting small business owners. We have many local entrepreneurs and businesses who utilize our storage facility for work-related reasons. We have seen people setup remote office spaces, workshops, or merchandise storage. A workspace in a quiet storage facility is attractive for business owners who are looking for cheaper office space. Office leases can be expensive for small businesses and also require long-term commitments. We can offer a comparable product with a short-term commitment. In light of the pandemic, we have also had more individuals looking for office spaces outside of their home to accomodate their new lifestyle. 

Scott has been a tenant with us since the very beginning in 2010, and has stayed with us ever since. He owns a printing company that works on promotional items for groups. He prints logo items for sports groups like the University of Hawaii football team. Scott prints jackets, bags, towels, pens, T-shirts and recently started printing face masks. Occasionally he will meet clients here at Dillingham Storage and we get the chance to meet some popular athletes. We are so happy to have Scott here so we can meet some of his famous clients!

Check out our other services on property, like printing and van rentals.

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Storage Units for Small Businesses

Storage units can be assets for small businesses in need of extra space. We host several small business owners at our facility who make great use of our large storage units. We love to hear about their creative use of the space. 

 

Larry moved into one of our drive up units in 2018. Larry owns a handyman service business. He primarily uses the storage unit as a workshop to store items and tools. Earlier this month, he upgraded to a larger drive-up unit, which was exactly the size he was waiting for! Larry was pretty excited to move into a much-needed larger space. Before moving into the new unit, he built an entire mezzanine in the larger space. The drive-up units on the first floor are large, they can be up to 12’ tall. Maximizing the storage capacity of these units is difficult without some kind of shelving. Larry was smart and built a mezzanine to accommodate this. We highly recommend using shelving or some structure that can access storage at the top of the unit to maximize the utility of the space. Larry’s business does high quality work with a quick turnaround time. We love having him at Dillingham Storage and admire his creative use of the storage units. 

Larry’s mezzanine.

 

Check out our other services on property, like printing and van rentals.

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Dillingham Storage and Jane

Dillingham Storage prioritizes customer service. We want people to feel welcomed when they walk in, even with all of the restrictions in place. When customers are interested in becoming committed tenants, we give a comprehensive facility tour. Tours are important to help customers make the right decision. We want to make sure that we can offer them what they’re looking for. This is one of the reasons why we have gotten such great Yelp reviews in previous years. 

Customer Service at Dillingham Storage

Jane recently came in to check out our available units and get a tour of Dillingham storage. We learned that she was a tenant at another facility but new management was problematic for her. She did not like the service that she was getting with staff at the facility. Here at Dillingham, we prioritize customer service and are known for our friendly staff. The Dillingham ohana prioritizes the connections that we have with tenants, no matter how long they have been with us! As soon as we were done with the tour, Jane wanted to sign paperwork with us. Jane was moved in within a week. We are so happy to have her here! The Dilly Ohana loves growing, especially with new tenants. 

 

Dillingham Self Storage offers other services like printing and van rentals. Check out our other sites for more information. All services are conveniently offered on property.

Dillingham Self Storage

Storage Units and Building Upgrades

We keep our storage units up to date, along with the rest of our facility. Pest Tech stopped by recently to sanitize our building. They do a great job with making sure they get each corner and square inch of the facility. Ever since COVID-19, we have invested time and effort to keep our facility in the best quality. Check out our other blog post for what services Pest Tech does for us. We are so happy to have them helping our team! 

Fresh Paint Job

Dillingham Self Storage also recently got a new paint job touch up. Honowai Painting stopped by and gave the entire building a new coat. They covered our front office and each floor! We highly recommend Honowai, it feels like we are in a new home now. A fresh coat of paint can do so much for the look and feel of a building. The building looks fresh and new now. 

Storage Units get New Carts

We have also upgraded our moving carts for tenants. These come in handy when moving items in and out of your storage unit. These new carts are easy to use and have smooth handling when transporting items from your car to storage units. We are so excited about these carts, and we hope our tenants are just as excited for these! 

 

Dillingham Self Storage offers other services like printing and van rentals. Check out our other sites for more information. All services are conveniently offered on property.

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Dillingham Self Storage Yelp Reviews

Dillingham Self Storage has recently received some wonderful reviews from our customers. We are grateful to have past and current tenants that are thoughtful and leave kind reviews. We have even won awards from Yelp for our kind reviews. During a time like this, local businesses thrive on positive customer reviews. If you want to support a local business without spending money, write a good review! We want others to know that we prioritize cleanliness and COVID-19 guidelines. Safety and security are our two main priorities. Customer service is second. Dillingham Self Storage is happy to see that these values are shining through in reviews.  

Happy Customer Reviews for Dillingham Self Storage

Adam G. on Yelp in May 2020 said: “If you need storage or truck rental this is the place to go with amazing staff and a very clean facility.”

 

Miki Lee on Google Reviews a month ago said: “Five stars. No question. Excellent service, clean, organized and efficient.  Tiare and Kim answered every question I had with patience and professionalism.”

 

Leimomi K. on Yelp in April 2020 said: “Thank you so much to you all for your ALOHA during this covidcation lockdown.”

 

We are so grateful to have such kind and thoughtful customers who take their time to leave a review!

 

We also offer other services on property, like moving van rentals and printing services

Dillingham Self Storage

Dillingham Self Storage and Pest Tech

Dillingham Self Storage prioritizes our sanitation and cleaning routines. We invest in daily cleaning routines for the safety of our employees and tenants. In addition to our rigorous routines, we also limit the use of public items such as the computers in the lobby. We also limit the number of customers that are allowed in the lobby at once time. Check out our other COVID-19 rules here

Commercial Sanitization

Pest Tech Services has been a huge help in these cleaning adjustments. We utilize their commercial sanitization services for our office, showroom, lobby and aisle walkways. We started off the new year by disinfecting the entire building using Pest Tech Services. They stop by regularly for a period disinfection. We recommend Pest Tech Services to other businesses in need of commercial cleaning! 

Dillingham Self Storage Accepts Payment Online

At this time, we are encouraging customers to make payments online or by phone. However, we are also available to take payments in person. Dillingham Self Storage’s new office hours are Monday-Friday from 10-6 and Saturday from 12-5. Restrooms are still open only during office hours. Masks are required at all times on property. We are also reminding people to please stay home if you are sick or showing signs and symptoms of COVID-19!  

 

We also offer other services on property, like moving van rentals and printing services.