For the Best Self-Storage in Honolulu, this is it!

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Self Storage Rent Increases

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Self storage tenants will receive certified letters notifying them of rental price increases. Due to the fact that we have rising operating costs, it is necessary for us to increase the monthly rental fees. Although we strive to provide the best storage rental value for our tenants, we are faced with the rising costs brought on by the recent recession. Given rising energy, labor and supply costs, we must also increase the cost of self storage rental units. We appreciate your understanding and thank our tenants in advance. We know the last few years have been stressful due to the pandemic, recession and economy. This was not a light decision to raise rental prices. We extend our appreciation to tenants who have been with us for decades and stayed with us even during the pandemic! From all of us here at Dillingham, we really appreciate your support over the years. We are looking forward to a brighter outlook in the coming years given the ending of the pandemic. The Dillingham ohana is excited for what we have in store, and we wouldn’t be able to do this without your unwavering support.  

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We also offer other services on property, such as printing services and van rentals.

Dillingham Self Storage

Dillingham Self Storage Traffic Changes

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Dillingham Blvd. Construction

Dillingham Self Storage will see some upcoming changes, particularly along Dillingham Blvd. We have been in communication with the Honolulu Authority for Rapid Transportation (HART) regarding the construction for the rail project. The project will affect traffic flows especially in front of our building. The new changes mean that Dillingham Blvd. will operate with one traffic lane in each direction beginning next month and will be ongoing until 2026. We know this is a long time, and we really appreciate your patience with this new traffic layout. 

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Accessing Dillingham Self Storage

As a result of these changes, left turns will be restricted for cars traveling both in and out of our driveways. Access will never be completely restricted. However, it may be restricted to just one driveway. Regardless, there will be clear signage to indicate the open driveways and where to exit. We recognize that this will cause some inconvenience for our tenants and we profusely apologize for this. However, we are determined to make this information as transparent and clear as possible for tenants and customers. If you have any questions regarding the rail project, the 24-hour project line is 808-566-2299. 

We also offer other services on property, like printing services and van rentals.

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Self Storage Wreath Contest

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The self storage ohana appreciates all customers who participated in our Christmas wreath contest this year! The office girls were given a budget for materials and supplies to decorate a wreath. These wreaths were on display in the office. Customers were asked to vote for their favorite wreath, not knowing who produced each wreath. We love the wreaths this year and are happy to announce the winners! The blue and gold wreath (bottom right) won first place. The mickey mouse design (bottom left) won second place. We are so happy with these wreaths and love the customer feedback!  self storage

We love doing this annual wreath contest. It is a fun and entertaining way to engage with our customers and have some friendly competition in the office! We enjoy seeing customers vote for their favorite wreaths. We do this every year so we have new Christmas decorations for the front lobby.

Our self storage ohana wishes everyone a happy and safe new year celebration. We look forward to seeing everyone in 2023! From our ohana to yours, we wish you a happy holiday and happy end to your 2022! We are looking forward to new customers and new adventures in 2023.

We also offer other services on property, such as print services and truck rentals.

Dillingham Self Storage

Dillingham Self Storage for Moving

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Dillingham Self Storage loves working with first responders. We have several first responder storage tenants with us. These people give so much of themselves to their work, we admire their drive to help others! Ry and Kay are both first responders and they recently moved to Dillingham Self Storage. We love this power couple!

Moving with Dillingham Self Storage

Ry was stationed here from San Diego. His significant other, Kay, found a nurse position with Queen’s Hospital and moved here with him. In the midst of their move, they were looking for a reliable, affordable storage unit. Moving can be hectic and stressful, especially when making that big of a move. Moving overseas is never easy! A storage unit can reduce stress by serving as a safe space to hold items while moving into the comfort of your new home. Our storage facility is safe, secure and affordable. We also offer drive-up units that are secured behind a gate. These drive-up units are easy to access and are incredibly helpful in loading items from your vehicle. We offer several unit sizes to fit your needs. Rent is on a month-by-month basis. It is convenient to cancel your contract upon the end of your move!

 

We also offer other services on property, such as print services and truck rentals.

Dillingham Self Storage

Great Year for Self Storage Customers

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We love our self storage customers. We have met so many new tenants this year in addition to getting to know some of our longtime storage customers. We have also met new print shop customers, especially with the increase in social activities and gatherings this year. We have seen the increase in parties and gatherings with all of the printed invitations and announcements. It is so wonderful to see people returning to some level of normal life after years of the pandemic. We love printing programs for local concerts and events! It is great to see people renting trucks to host holiday parties, graduation parties and other family events. We know that people are in the party season when our van rentals are all out. 

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Self Storage Changes This Year

We have had many new changes, renovations and exciting initiatives here at Dillingham all year long. We are very thankful to our loyal customers as well as our recent new tenants. As the year closes, we would like to thank all of our storage, print shop and van rental customers. We hope to have another amazing year together in 2023 with our self storage family!

 

We also offer other services on property, such as printing services and van rentals.

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Dillingham Self Storage Renovations

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Dillingham Self Storage recently implemented renovations to keep our facility in the best shape! We are so appreciative of our patient customers. As part of our renovations, we closed parts of our lobby for a week in order to install new flooring. In addition to these renovations, there was extensive road work and repairs on Dillingham Boulevard right in front of our facility.

Dillingham Self Storage

Thankful for Our Patient Customers

We sent out notices to all of our customers to let them know about the facility renovations. We are thankful to the Dillingham Self Storage customers that had to face the road work and congestion on Dillingham Boulevard as well as our lobby reservations. Please stop by to check out our new and improved Lobby flooring. If you love it as much as we do, give Patrick a call with Triton Concrete Coatings. We are so happy with their high-quality work, we highly recommend Patrick!

 

We love doing renovations that improve our storage facility for all of our customers. The front lobby is a place for us to meet new customers and talk to old ones, so we value a high quality meeting space. 

We also offer other services on property, such as printing services and van rentals.

Dillingham Self Storage

Dillingham Self Storage Customer Reviews

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Customer reviews have been wonderful for Dillingham Self Storage. We love it when customers leave kind reviews. They can be incredibly helpful, especially for a small, local business. Yelp and Google reviews have been so wonderful that they bring in new customers. During the pandemic, when many customers were understandably concerned about cleanliness and hygiene, we relied on customer reviews to spread the word about our cleaning policies. We want people to know our business priorities so they feel comfortable coming in! Customer reviews also do a great job at publicizing our high quality customer service. We strive to deliver the best service across all our business services, and the wonderful reviews are evidence of that. We appreciate customers who take the time to leave a kind review!

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Dillingham Self Storage for Tammy

Tammy is one of those new customers. Tammy initially came in for a storage unit. She wants a unit to assist in her move. Storage units can be very helpful for big moves, such as this one. Moving into new homes can be stressful and require a lot of physical labor. A storage unit can help out in the process if you need a place for safekeeping items while in between homes. Tammy searched far and wide for a reliable storage unit facility until she found Dillingham Self Storage. Tammy saw our stellar reviews and she knew at that moment that she had to stop by! She did her rounds of checking out facilities on a Saturday and we were one of her stops. Tammy mentioned that our high quality customer service matched the high quality reviews we receive on Google and Yelp. She signed a lease with us for a unit that day. We’re happy to have Tammy with us!

 

We also offer other services on property, such as print services and van rentals. 

 

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Dillingham Storage and Truck Rental Customers

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We love it when Dillingham Storage customers with van rentals come back for storage units. Our services complement each other. Van rentals are helpful for moving and storage units are great for storing important items while moving in between places. We know that moving can be stressful, and that’s why we love to offer these complementing services. It can be helpful to get several services from one place. We offer a variety of storage units and truck rentals to fit all of your needs and services. If you are doing a big move, you have the option of renting a larger unit and larger box truck to accomodate your needs. We also offer smaller units and trucks for minor moving needs that do not require as much space. The medium sized units are typically the most popular and are in high demand during the busy seasons. Although we offer many sized units, there are only some that are available at certain times due to fluctuations in demand.   

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Dillingham Storage for Ronny

Ronny is one of those Dillingham Storage customers that came back for more. She initially came in for a truck rental years ago, and then recently came back for a truck rental. While she was here, she loved our customer service so much that she decided to also rent a storage unit from us. She was not planning on renting a unit from us because she already has one at another storage facility. However, she was so happy with our service that she decided to rent a unit from us. She is in the midst of a big move to a new home and is happy to be storing with us now! We are also happy to have Ronny on the team!

 

We also offer other services on property, such as print services and van rentals. 

Dillingham Self Storage

Dillingham Self Storage is Best of the Best

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Dillingham Self Storage is so excited to announce that we have recently been named the best self storage facility in Honolulu Star Advertiser’s 2022 consumer ratings! These ratings are subject to local polls, and we are so happy and proud of the results. We want to thank everyone that voted for us. We especially want to thank our loyal customers who have been with us over the years. Thank you for sticking with us, even during hard times. Our storage ohana has grown significantly over the years and we are so grateful to have you all with us. The Best of the Best rating for 2022 shows us that we are doing something right in keeping our tenants happy! These ratings really help local businesses stand out, especially with the difficulties of the last two years. 

 

The Best of the Best ratings are carried out every year. We have been grateful to win in the top 3 ratings for the last few years. We are elated that we are #1 this year!

Dillingham Self Storage Staff

We are also very thankful for the dedicated staff on hand to support our operations. Without them, we would be nothing. There have been significant changes over the years, especially with the uncertainty of the pandemic. They have been with us through it all. They are the reason why we can change policies and still maintain our smooth operations! The Best of the Best rating for 2022 is really a representation of our dedicated, high quality staff. 

Dillingham Self Storage

We also offer other services on property, such as printing services and truck rentals. 

Dillingham Self Storage

Dillingham Self Storage Policies

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Dillingham Self Storage is making the decision to reinstate late fees and lockouts, effective September 1st, 2022. During the public emergency of the COVID-19 pandemic, we waived late fees and potential lockouts in the case of unpaid rent. We were happy to temporarily remove these policies for the last two years given the fact that the pandemic induced financial insecurity and stress for many of our tenants. We did not want to put an added burden or lose tenants during that time of uncertainty due to financial reasons. Our goal is not to lose tenants! However, given the return to normal business operations, we are confident that we can implement these policies without harming tenants. 

New Policies at Dillingham Self Storage

However, in light of recent openings and relaxation of covid constraints, we are deciding to reinstate these policies. We have been communicating with current tenants about this policy change via letters, notices and phone calls. Although we are excited to be back in business with very relaxed covid constraints, we also need to return these procedures to our operations that were lifted because of the pandemic. 

 

We are proud that we are one of the last storage facilities to reinstate these policies in bringing back late fees, and we’re thankful for our Dillingham Self Storage tenants who have been loyal to us over the last two years! It has not been an easy decision to reinstate these old policies. 

 

We also offer other services on property, such as printing services and truck rentals.