We prioritize customer service with all of our storage unit tenants. Our goal is to provide high quality customer interactions and a clean facility for every tenant. We know how important it is to have positive experiences with our tenants.
Cleanest Storage Unit
Daniel was touring a storage unit with us. He was hesitant to commit and said he’d let us know of his decision later on. Daniel came back the very next day and signed a lease with us! Apparently after touring with us, he visited 6 other facilities right after. He was unimpressed. Other facilities were too dirty and one even had multiple rat traps out in the open. One facility had terrible customer service and was unable to answer all of Daniel’s questions. He reported that we were the only one out of seven facilities that could answer his questions. We also had the cleanest facility overall and best kept storage units. We got Daniel all setup in our system. We learned about him and all about his life, now we feel like we’ve known him forever! We’re happy to have a new member of our Dillingham ohana.