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Dillingham Storage to Flatten the Curve

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Dillingham Storage wants everyone to know that we are thinking of our customers and tenants during this time! Practicing social distancing is difficult, especially for us. Although we are listed as an essential business and remain open, we have new policies in place to restrict the flow of customers. We are accustomed to chatting with our “regulars” on a periodic basis and having multiple people in the office at once. It is difficult to have the 2 person-max capacity constraint on our front office right now, but it is for the best. 

Stay Safe and Stay Healthy

In order to stop the spread, we must stay behind our plexiglass and just hope that things go back to normal. We know that everyone is uneasy right now and the future is uncertain. The ohana at Dillingham Storage wishes it could give everyone a big hug right now! This is a trying time for most right now, and we are hoping that all of our tenants and customers are safe and healthy. 

Dillingham Storage New Policies

It is important for all of us to contribute to “flatten the curve” by staying home and staying inside! Here at Dillingham we are making our contribution with our new sanitation policies and office policies in response to the COVID-19 pandemic. We are doing our best to help the community, and also keep our staff safe and healthy.

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Response to COVID-19

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Dillingham Self Storage has felt the impact of the COVID-19 pandemic. We hope that everyone is staying safe and healthy during this time of uncertainty. Mayor Kirk Caldwell recently declared a state wide shutdown of non-essential businesses. Thankfully, we are considered an essential business because we serve as storage units for medical supplies. We also provide necessary supplies for essential businesses to stay running. Hence, we are still open for business. However, we have taken some precautions to keep our staff and tenants safe from the COVID-19. 

Dillingham Self Storage New Office Hours

Our new temporary office hours are Monday-Friday 10-6pm, Saturdays 12pm-5pm and still closed on Sundays. While the office is closed, the restroom in the facility will remain locked. Tenants coming in to visit their unit after office hours will not have access to this restroom. Access hours to the storage units in the facility are the same, 7 days a week from 6am to 9pm. 

Change in Operations

We have also made some changes to our operations in the front office for the time being. The computers in the front office are no longer available for use by tenants. We have closed those off for the time being. We are also taking extra precautions in addition to our office hygiene routine to sanitize high-traffic surfaces around the facility such as door handles, elevator buttons, counters and keypads. We are also enforcing social distancing by limiting the number of customers in the office to a maximum of two. There are instructed lines taped on the ground outside the office to maintain the recommended 6’ social distance outside of the facility for those who are waiting to enter. 

Online Payments Encouraged

Our payment system has remained the same for tenants at Dillingham Self Storage. Tenants can pay online or in person. However, we encourage everyone to pay online if possible. However, we will still accept payment in person. We can also accept payment over the phone by debit/credit card.