Dillingham Self Storage

Dillingham Self Storage receives Yelp award

Dillingham Self Storage is honored to be a recipient of a Yelp reward! Yelp recently notified us that we are now a “People Love us on Yelp” award recipient!  

The Awards

The Yelp award means that we have been one of the consistently top rated businesses on Yelp. We’ve had some wonderful customers and storage tenants leave kind reviews of our staff. Our Dillingham Self Storage ohana is appreciates these nice remarks and welcomes them all the time! Our staff works hard to provide excellent customer service on a daily basis. It’s reassuring when customers leave nice reviews of us.

Our Favorite Reviews

Some of our favorite Yelp reviews are:

“The units are super clean and has A/C…you know in case you wanna store your super secret stash of chocolate that you have to hide from your 4 kids at home.”  – Lani, April 2018

“Prices are responsible and customer service is great. I highly recommend this storage company.” – Irene, December 2017

“This place is terrific. The staff are extremely attentive to your needs and are very professional.” – January 2018

Thank you!

We’ve never received a Yelp award, so the storage ohana is excited about this! Although it’s not like Honolulu Advertiser’s Best of the Best (which we also have an award for,) which includes a newspaper advertisement, we get a sticker from Yelp for the front door of our facility to recognize the award. So if you stop by in the near future, you’ll probably see it on our front door and that’s why!

The holidays bring in a high demand for printing cards, letters and invitations. Because of the rush of it all, it seems like most of the printing is done at the last minute or right before the event! The end of the year can be busy for many, and the weekends fill up fast with family events, shopping agendas and Santa events for the keiki. Geraldine called us on a Saturday needing to print cards. She needed them that day for her flight to LA the following day. So we asked her to come in with the necessary pictures and things to go inside the card. When she arrived, she realized she had forgotten to bring the picture and also left her phone at home! But we still took care of her! We have guest computers available in the lobby for our customers to use. She used our computers to pull up her email and got the photos to us. While we were working on the layout for the card, she mentioned that she typically goes to another print shop on Saturdays. However, that location recently closed their services on Saturdays. Geraldine found us on Yelp and saw that we are open on the weekends and even closer to home for her. She was really happy with the final product and we’re glad we were able to help her out! She was very happy that she found us and loved the layout of her cards!

Security for your self storage

In recent news, a national self storage company has made an appearance because of a break-in. Their facilities were broken into and numerous tenants suffered loss of their personal belongings. Unfortunately, this same company has suffered from several break-ins in the past and as a result, theft of their tenants’ belongings.

Our Security Systems

We are not associated with this company. We are privately owned and operate independently of chain storage companies. It can be alarming for a self storage customer to see these types of news stories, but rest assured your belongings are safe with us. We have extensive security systems in place – including a security guard, gated facilities and security cameras.

Insurance Policies

However, we’d like to remind tenants that their belongings are not insured with us. It’s important to verify with your homeowner or renters’ insurance that your storage unit is insured in the case of damage, theft, etc. If you’re not insured under your policy, we do offer optional insurance through an outside agent. We advise tenants to obtain insurance if they don’t already have it.

Security for your Self Storage

We have great relationships with our vigilant tenants that let us know if something seems out of the ordinary. In addition, we have an after-hours security guard who keeps an eye on the place for us. Dillingham Self Storage works hard to maintain our high level of security standards in order to protect our customers.