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Seasons for Self Storage

Customers who want self storage are always bummed out when they don’t get the initial unit they want.  It happens when we have a high influx of people coming in looking for storage units.  This happens especially now with the summer coming up and people are moving, storage units are in high demand.  

Touring Dillingham Self Storage

Kathren was a potential customer who came in for a tour a few weeks ago.  She wanted to see what our availability, pricing and facilities were looking like.  She wanted to shop around before making a decision, just like Randy.  However, at the time that she was touring Dillingham Self Storage, we just happened to have many units at that time.  

She came back into the office a week later, having decided to sign a lease with us. She wanted a specific size that was available at the time of her tour but wasn’t available after she made her decision.  Kathren ended up taking a smaller size, not specifically the one she was hoping for.  We put her on our wait list for the next up size, the one she initially wanted. 

Welcome, Kathren!

Kathren is still happy with the unit she has, even though she had to downsize her standards!  Welcome, Kathren!    

storage units

Randy’s New Storage Unit

Several customers have told us that a storage unit at Dillingham Self Storage can be more expensive compared to other self storage places, depending on the size of the unit they want.  However, we’ve also been told on multiple occasions that our Dillingham Self Storage units are far more clean and secure compared to most.  We have extensive security and cleaning processes that help to ensure all units maintain our high standards.  

Randy’s Visit

Randy came in to visit us a few weeks ago.  He was in search of a storage unit.  He first called asking for pricing and availability, then came in to tour our facilities.  We gave him the tour and his requested information.  He wanted to consider his options and shop around before making a final decision.  

Welcome Randy!

Later that day he came by to sign a lease for the unit he was initially looking at with us in the morning. He said that although we were pricier, he appreciated how clean our facility is and the security we had.  He noticed all the video cameras around our property. Security is a priority for most of our storage tenants, and so it was for Randy as well. 

Welcome to the family, Randy! We’re glad to have you.

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Storage Units as Office Spaces

Some of our tenants have found convenience in turning their storage units with us into office spaces.  It can be really nice for some business owners to keep their inventory close to their office.

Remy and Jace’s storage unit office

Remy and Jace have been tenants with us since 2014.  They are the events coordinator and promoters for Wonderland.  Throughout the year they’ll hold big concerts like Digital Wonderland, Winter Wonderland, Summer Wonderland, Haunted Wonderland and others.  They’re really big events that attracts hundreds of people from across the island. The concerts, also known as raves are highly publicized and well known events.  

 

They’ve got four storage units with us to host their equipment and supplies.  They’ve turned two of these units into office spaces because it’s convenient for them.  

utilizing all of our services

We offer multiple services to our tenants, like printing and storage vans.  Not all storage units utilize them, but Remy and Jace definitely do. They’re one of the few that use all of our services.  In addition to their storage units, we print all of their flyers, posters, signs, waivers and any other documents for their events.  They also use our Dilly Rentals, which they book throughout the year. They’re pretty organized and book them at the beginning of the year when they know what their schedule is.  We also accept packages for them as part of our mail service.

 

We love having Remy and Jace with us!  

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Clarisse’s Storage Review

Reviews of our Storage Vans

Our Dilly Rental storage vans are a pretty recent addition to our services.  Prior to the Dilly Rentals, we offered Uhaul. When we first came out with our own vans, we had a very sweet customer leave a great review for us on Yelp.  It was very thorough and even included pictures.

Clarisse was one of the first people to rent our storage moving vans.  Her Yelp review was so sweet that we remembered her name and face.

Clarisse and Her Mom

Just a few weeks ago, Clarisse and her mom, Jeanette came in to check if the vans were available for the next few weeks.  While we were talking to them and checking the upcoming schedule, we recognized Clarisse. We knew Clarisse looked familiar but it had been a few months so we didn’t know if we were thinking of the wrong person!  Then Clarisse commented that she had been here before, and we knew we had the right girl!

See you Soon Clarisse!

Clarisse said she loved the van she rented last time and it really helped her with moving, so she brought her mom in when she needed a van this time.  She was excited that we remembered her because she didn’t want to point out the review that she left for us on yelp. But of course we remembered her!

Thanks for the great review Clarisse, can’t wait to see you and your mom the next time you visit!