storage unit

Jamie’s storage unit at Dillingham

storage unit tours

Jamie came in looking for a storage unit a few days ago with her aunt. She was looking for a small unit just to put some of her things in, so we gave her a tour of our facilities. We give potential tenants a tour of our facilities so they know what they’re going to be paying for and make sure that we are able to give them everything that they need. She wasn’t sure of her final decision so we gave her some time to think about it.

Thanks Jamie!

A few days later she returned, eager to sign her lease for the storage unit. Jamie was also such a sweetheart and brought a pair of leggings for everyone in the office! The company she got leggings from is called “lularoe” and makes very cute, customized leggings. Jamie said that she was so pleased with her tour and was so happy with how nice our staff was that she wanted to sign her lease with us and bring us a gift at the same time! Thank you Jamie for the leggings, and welcome to the Dillingham ohana!

Kayak self storage facilities

Our self storage facilities offer more than just big vacant rooms for you to store your belongings in. We also offer outdoor kayak storage specifically built for kayaks to be stored in. The kayak area is inside of the security gate but outside of the building, so our kayak tenants have 24 hour access to their area. Our kayak storage area is typically never vacant and we’re almost always at maximum capacity. Kayaks are pretty popular in Hawaii given it’s summer weather year-round so people are always out on the water, and having toys on the water is more fun than not having any. So, people are always looking for a place to store their kayaks, especially for kayak-owners who live in apartments with little to no storage space.

kayak vacancies

We recently had a few kayak spaces become vacant. In fact, we had 3 spaces free up in the last month. Those tenants either sold their kayaks or moved into bigger homes with room to store the kayaks. Each individual kayak slot charges $45/month, including 24-hour access and a safe slot to store your toy! Feel free to contact us if you have any questions about our kayak storage.

storage facility

Customer service at the storage facility

A trait that makes us the best storage facility on the island is the fact that we really value our customers and work hard to deliver excellent customer service. It’s important to us that we remember everyone’s names and are always friendly and approachable. We want people to know that if they have any questions, they can come to us for help and answers.

Our tenant, Sherry

One of our storage tenants who has been with us for a while now, Sherry, loves the fact that we remember her name. She has been with us since February of 2016 and the last time she stopped by she commented how much she appreciates our customer service, and that it’s one of the reasons why she keeps coming back to us! The prior storage facility she was at (for 9 years!,) didn’t remember her name and was rude upon her move out. Her overall experience there was very unpleasant but she’s very happy that she’s with us now, and we’re also happy to have her! We love ya Sherry, can’t wait to see ya the next time you stop by!

Our storage facility is friendly!

We believe that customer service is what will keep a customer coming back for more, and that’s why we value it so much and work hard to deliver the best customer service there is in town!