Dillingham Storage

Questions about print services?

Inquiries for print services

If you’re interested in our print services, storage units or Dilly Rentals, shoot us an email because we’re pretty fast at responding and can give you a quote via email! This can be very helpful for people who are shopping around for storage units and need a fast response or want to do their research from the comfort of their home.

We’re fast at emailing

We have information about all of our services on our website but if you have a question about something specific, don’t be scared to email us, that’s what we’re here for!

We also have a new email address for our print shop: Print@DillyPrintShop.com, which has recently been updated to reflect on our website.

Our Dilly ohana takes pride in our quick email response times, so please take advantage of that and email us any and all questions you might have!

Customer service is our priority

We’ve recently been getting an overflow of customers coming from another storage facility (who we will not name,) complaining about receiving bad customer service and an overall terrible experience.

For example, we had a customer complain about how he was charged several fees in addition to his storage rent because his credit card had been declined for a payment. Apparently he unknowingly had fraud occur on his credit card so the card was declined for payment, but the storage facility never notified him and he was charged several late fees because of it.

We want our customers to rest assured that if this ever happened to them, we would most definitely let them know immediately so that they wouldn’t be charged these fees! Dillingham Self Storage strives to provide top tier customer service as it is our #1 priority, we provide courtesy calls to customers when their payment is declined especially if their record with us has been exceptionally on-time payments.

Other customers have also complained that this storage facility implemented new policies without notifying their tenants which became a nuisance after numerous times. If we ever implemented new policies we would provide top-tier customer service with answering your questions and would also notify you long before we enact the new changes!

Thank you, Chad!

A storage customer of ours recently proved himself very helpful and pretty much just amazing when he helped us with a facility emergency!

Chad at Kawamoto Plumbing and Repair

Chad started as a print shop customer but then needed storage space for his business, Kawamoto’s Plumbing and Repair. We initially were able to get him into a 10×10 unit on the 4th floor of our building but later on in the year transferred him to an outside drive-up unit that made it much easier for him to transport his materials. The outside units also have 24 hour access which is great for business owners. Chad is such a great storage client, he’s so nice and makes it really easy to work with him!

What would we do without you!

So, recently we had a bathroom emergency with our facility on a day when the offices were closed (Sundays,) because our guest bathroom had apparently overflowed. We tried fixing the issue ourselves but after half an hour of trying, nothing was working. Luckily, Chad came to the rescue and was there within 10 minutes to help us! Chad even did it free of charge for us! Chad even replaced a valve for the same toilet a few weeks later! The Dillingham Self Storage team wants to thank you so much chad!