Secure storage facilities

Our facilities have 24/7 security coverage. We mentioned this in a post a few weeks ago, but recently, our security cameras came in handy when HPD stopped by.

Officer Higa

Officer Higa with HPD came into our office a little while ago asking about one of our security cameras near the back of the building that faces the DMV’s parking lot. Apparently a 90 year old man was reporting his car as stolen from the parking lot and they were asking if they could review some of camera footage. He gave us the description of the car and we checked our cameras to see if we could notice anything suspicious. While we were reviewing our cameras Officer Higa gave us a call back 10 minutes later to let us know that they found the car in Costco’s parking lot. Turns out, the man forgot that he parked his car at Costco!

HPD inquiries on facilities

This actually isn’t the first time that HPD has come in inquiring about our camera footage for reasons other than storage; because our cameras run 24/7 and face around the entire building, they’re very helpful in detecting possible crimes in the area.

storage unit

Autopay options for storage units

Here at Dillingham Self storage we try to make it as easy as possible for our tenants to pay for their storage units. If tenants want to stick with us, we want to make sure it’s as convenient as possible.

One of the ways we accomplish this is with our Autopay option. We offer an autopay option in which our customers can leave a card on file with us and we would automatically charge them their balance on the 1st of every month. With this method, a tenant wouldn’t have to worry about late fees if they forgot to pay their rent on time.

However, if customers don’t select this option, that’s alright. If they choose to pay their rent on their own time, and if they do accidentally forget to pay it on time, we have a grace period before late fees are added from the 1st to the 6th of every month.

We know how helpful and convenient it can be to have a storage unit outside of your home to store extra things, so we want to make your payment plan process as convenient as well. Come in and talk to us if you have any questions!